Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“sunday evening sold a car back seat so although not heavy it was out sized for a lot of courier carriers who restrict parcels to certain overall size, found interparcel booked the courier for the Monday morning pickup between 10am upto 3pm - yes even got a time slot rather than wait in all day ! Item collected just after 1030am on Monday morning, delivered Tuesday at 3-12pm this is the quickest a parcel has ever got somewhere so easy to use to book collection, no need to open an account, brilliant price, good level of compensation as standard and only 20p to text that item delivered the buyer is well happy and really surprised his item arrived the next day SUPER SUPER SUPER WILL DEFINATLY USE AGAIN FOR LARGER ITEM THANK YOU SO MUCH”

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Posted 56 years ago

“As an internet reseller - our company use couriers everyday. Most are a nightmare but to date (fingers crossed) we have had no cause for complaint with this company.] They always collect next day and the couriers are very polite (unlike other couriers) and once again, to date, parcels have always been delivered without problem and without breakage. I would recommend this company.”

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Posted 56 years ago

“Very easy process, friendly and helpful driver who collected the package, and it reached its destination fast. Cheap too. I would recommend.”

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Posted 56 years ago

“You can book a parcel collection at a range of prices with a number of carriers all on one website. Once you have decided, just book, pay, print your labels and that's it.”

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Posted 56 years ago

“Found the service online via Moneysavingexpert, I was a bit sceptical about using it, however it worked absolutely fine and I saved money. I have already recommended the service to my daughter who sends a lot of parcels when she sells stuff on facebay etc.”

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Posted 56 years ago

“FedEx saved the day after a parcel was delayed here in the UK by another courier.I requested collection at 2pm and it was collected by 3,30pm, lovely driver-who was pleasant and very professional. Parcel arrived in Germany today, brilliant service,many thanks!!”

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Posted 56 years ago

“The service was out of this world, collection was meant to be between the hours of 9 am and 6pm and they turned up just after 9:30am which meant that a day wasn't wasted waiting for the collection people. The delivery was also very prompt and was even a day early which was outstanding service considering the distance the package had to travel. The collection and delivery people where both very courteous and polite, which was the icing on the cake. Our heartfelt thanks go out to all involved with this service. Well done and thank you all once again”

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Posted 56 years ago

“Easy to use site, however there does not appear to be the option to book several deliveries and pay all of them at the end.Currently having to pay for each booking individually, which is a pain.”

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Posted 56 years ago

“Discovered Interparcel having struggled with other suppliers previously. Thank goodness I discovered them! Its helped my business with international trade as the services are timely, punctual, easy to arrange and with easy to follow instructions. Of course we would have it cheaper but we are happy with how quick it is to arrange! Thanks Interparcel!”

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Posted 56 years ago

“Placed and order on line for next day delivery.. Parcel collected on time and delivered on time..with on line tracking deatils.. I found them excellent service, very efficient and cheap too.. Well recommended and I will use again.”

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Posted 56 years ago

“I needed to know how much it would be to send my friend some nappies we had spare...never used a courier service before, always just ParcelForce via the Post Office. I was really happily surprised by how cheap & easy it was to organise. Smashing.”

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Posted 56 years ago

“Simple process really fast great prices highly recommended”

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Posted 56 years ago

“Extremely good price and no problem dropping it off . Every time it been next day so that is very quick and I think it is good for the other person not have to be in.”

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Posted 56 years ago

“Collected same day and delivered with two working days to an overseas address, haven't had such good service domestically!”

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Posted 56 years ago

“The interparcel.com website allows multiple price comparisons. Very quick and simple to use. Recommended if you are a busy online seller!”

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Posted 56 years ago

“We send a lot of parcels all around the world, and we've never been let down by Interparcel. The website is easy to use - very simple layout and very quick to book in parcels and make the payment. Would (and have) recommend it to everyone!”

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Posted 56 years ago

“I was worried that I could not get a parcel of Easter gifts to my family on time before they went away for the weekend. I decided to use this service because they would pick my parcel up the same day as I booked and deliver out of town the very next day. It was quick and simple to use the on-line booking, all went smoothly and I'd use them anytime.”

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Posted 56 years ago

“I have used Interparcel several times now and have had excellent service every time. The one time I had an issue it was sorted quickly and easily. I will continue to use Interparcel and highly recommend their service.”

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Posted 56 years ago

“Customer in Asia questioned delivery as could not track further than incoming gateway. Rang interparcel and delivered arranged within 48 hours. Superb customer service.”

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Posted 56 years ago

“Use this through work, no real problems, cheap easy and quite reliable.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews