Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,923 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,923 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent system - and it all seems to work well. Only used it a few times, but I'll use it again”

Helpful Report

Posted 8 years ago

Hi, thank you very much for taking the time to leave us a review. We are happy to hear you are pleased with the service provided and look forward to being able to assist you in the future. Thanks from everyone at Interparcel.com! Make sure you follow us on Twitter @interparcel and Facebook/interparcel for all of the latest updates, news and more!

Posted 8 years ago

“good service”

Helpful Report

Posted 8 years ago

“Brilliant service”

Helpful Report

Posted 8 years ago

“Started out with panicking on my part...the old 'can't find an email from you' syndrome...thus become part of the 'living dead' to stumble around getting even more worked up...then email found in 'rest of junk' and all becomes clear. To sum up you were mega efficient, I was not. Sorry to have bothered you with my senility. Regards. mikew”

Helpful Report

Posted 8 years ago

“PRICE AND CHOICE”

Helpful Report

Posted 8 years ago

“Easy booking, reliable service, deliveries on time.”

Helpful Report

Posted 8 years ago

“Nice & easy to book, cheaper than most others & very quick delivery”

Helpful Report

Posted 8 years ago

“Brilliant service, excellent prices”

Helpful Report

Posted 8 years ago

“Very easy to use, easy design, good price, quickly shipping time.”

Helpful Report

Posted 8 years ago

“outstanding on time delivery , ALWAYS !!!!!!!!”

Helpful Report

Posted 8 years ago

“Prompt delivery”

Helpful Report

Posted 8 years ago

“I use Interparcel often. Their pick-up drivers are always friendly and polite. My parels mostly arrive undamaged (packaging sometimes gets torn). Overall I am happy with them and their prices.”

Helpful Report

Posted 8 years ago

“Mary Evans, Thank you so much for sorting our missing item going to Slovakia, panic over!! another happy customer”

Helpful Report

Posted 8 years ago

Hi Richard, Thank you for your review, we really appreciate the positive feedback and look forward to being able to send more parcels and packages for you in the future. Make sure you follow us on Twitter @interparcel and Facebook/interparcel for all of the latest updates, news and more! Thanks, from the team at Interparcel.com

Posted 8 years ago

“Thank you so much for sorting a missing item going to Slovakia, panic over”

Helpful Report

Posted 8 years ago

“I don't generally have any problems so I have nothing to moan about”

Helpful Report

Posted 8 years ago

“Always efficient and collected within the window offered. I must say it would be nice if the website automatically recognised me without having to log in and enter all my details again. I wanted to check my order history and could not find half of the parcels we had sent presumably because when booking I had not logged in.”

Helpful Report

Posted 8 years ago

“Excellent service thank you Mary for very fast help.”

Helpful Report

Posted 8 years ago

Hi, Thank you for taking the time to leave us a review. We are happy to hear you are pleased with the service provided and look forward to being able to assist you in the future. Thanks from everyone at Interparcel.com! Make sure you follow us on Twitter @interparcel and Facebook/interparcel for all of the latest updates, news and more!

Posted 8 years ago

“Smooth transaction.”

Helpful Report

Posted 8 years ago

“Excellent customer service from Tia. Professional, polite and friendly.”

Helpful Report

Posted 8 years ago

“Great cust service by Nichole.”

Helpful Report

Posted 8 years ago

Interparcel is rated 4.5 based on 9,923 reviews