Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

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“Simple way to find parcel delivery prices, and to order the service.”

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Posted 56 years ago

“Excellent service- unbelievable price. Ive never used this service before but the price was good, it was easy to book delivery and I used the store to store service. Both stores were very close to our respective houses. Couldnt ask for a better service”

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Posted 56 years ago

“I booked this on line late on a Sunday evening and the guy was here at 8.15am the next day to collect. Could not ask for anything more, as long as the parcel gets to its destination OK. Thank You Russ”

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Posted 56 years ago

“I would recommend this service to all of my friends. So easy to use and convenient- comes to work or home for pick up.. Works around you and your hours. No hassle and queue up at the post office..”

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Posted 56 years ago

“Wide range of delivery options with easy quote system so you can advise shipping costs to your customers without delay”

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Posted 56 years ago

“I use Interparcel for all my packages. I've never had a problem with collection or deliveries. The tracking and text message features are invaluable. I have only needed to contact Interparcel Customer Services once (due to my error entering a delivery address). It was sorted effeciently and politely within minutes. No complaints from me. I would recommend Interparcel to any of my friends. Thanks!”

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Posted 56 years ago

“Timely, efficient collections and delivery. Thank you”

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Posted 56 years ago

“I had an odd sized package, a bike, refused by most other parcel delivery companies on dimensions. No so on interparcel who quoted a reasonable price. Once booked I had to reschedule a collection time online which again was no problem. Once uplifted from central Scotland package was delivered next day in Essex with driver phoning recipient to schedule receipt. I am very pleased with overall service and price and would use again without hesitation.”

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Posted 56 years ago

“Best selection of services and prices to suit any customer.”

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Posted 56 years ago

“Came on time and delivered when they promised and was very well priced. Define rely use again.”

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Posted 56 years ago

“The cheapest and easiest way to send a parcel overseas. Interparcel gives you a range of choices and prices to suit your needs. Highly recommend them.”

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Posted 56 years ago

“I found this site on ebay having bought a very nice banjo from over 200 miles away without knowing how to get it home. It was so easy to get prices for different services from different carriers - all well known carriers too and they were very good prices. I chose Interparcel Premium which is provided by UPS and was able to boost the insurance to match the value of the banjo. They even provided shipping labels which I've emailed to the collection address. Recommend - yes, definately. I already have done to the man who is selling me his banjo.”

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Posted 56 years ago

“As a broker for delivery and courier service they provide all you need to get your items from a-b with the minimum of fuss and a one stop site to boot.”

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Posted 56 years ago

“I have used Interparcel for a couple of years now, never had a problem. Collect on time deliver on time. Takes the hassle and worry out of despatch. Very goods rates too, couldnt do it cheaper myself?”

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Posted 56 years ago

“We have been using Interparcel for several years now and we have never had any issues at all. Prices are always good, the goods are always collected swiftly and the deliveries have always been time.”

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Posted 56 years ago

“Cheaper than Royal Mail and no problems.”

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Posted 56 years ago

“Have used Interparcel for a number of years now. Website is easy to use with paperwork received promptly. Perfect for small business use, although rates are not the most competitive it is an easy service to use, and in 4 years of use have not failed on any occasions to deliver or collect on time.”

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Posted 56 years ago

“great cheap easy to use parcel service , great thanks”

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Posted 56 years ago

“I have had no trouble sorting out my parcels for delivery to France so simple and the price is spot on would recommend this service to anyone 5* plus”

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Posted 56 years ago

“Quotes within seconds, same day pick-up and next day delivery. Competitive pricing structure, reliable delivery service with trusted carriers.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews