Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We very impressed they did not charge more for living in the highlands of scotland - the parcel was picked up on a friday and was in bristol by the tuesday.”

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Posted 56 years ago

“Easy to manage transaction, They picked up a remote package for me and delivered it to me at 9am next morning. I am impressed with the service and will use again..”

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Posted 56 years ago

“Simple to use although don't agree with all extra charges for using paypal etc, but will use these again as very simple to work with.”

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Posted 56 years ago

“many delivery options many good prices choose what i wanted dropped off when i wanted customer collected when he wanted ,easy ,how life should be ,keep it up ,Thanks”

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Posted 56 years ago

“Fully recommended service.”

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Posted 56 years ago

“Arrange for collection between 11am-6pm, as I had to arrange for someone to be at my address, and the collection was attempted before 11am, have had to take parcel to city-link depot myself and find that the booking was made for 9am-3pm, so city-link not at fault, however very disappointed”

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Posted 56 years ago

“From booking my parcel collection to paying with ease to having it delivered onetime, what else could you want ?”

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Posted 56 years ago

“The company customer services are very helpful I made a mistake the other month I was sending 2 parcels and I got them mixed up I did an online chat with them and they sorted it all out for me. The prices are very competitive and they are the only company I could find that would deliver 180cm length items as I have been selling a lot of fishing items. I would recommend them to any body.”

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Posted 56 years ago

“An excellent provider of courier services. A great range of options offered both for the UK and Europe. Pricing is good and makes Royal Mail look overpriced and inflexible. When a problem arises Interparcel are quick and efficient to provide a solution. Would not hesitate to recommend to anyone.”

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Posted 56 years ago

“i have been using interparcel for many years now and i have always had excelent service and comptative prices. i will continue to use them and will recomend them to everyone”

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Posted 56 years ago

“I have used Interparcel numerous times, with no issues.The booking proceedure is very easy. You can choose from all the main couriers and from all differing types of service and insurance levels, print your own delivery labels, or leave it to the courier to bring them. Makes it all so easy and you can be assured the price will be the best you can get. Using Interparcel is a no brainer.”

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Posted 56 years ago

“Perfect service to use to compare prices and find the best options. I will use again without hesitation”

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Posted 56 years ago

“Same as above and hope to do more business in the future.”

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Posted 56 years ago

“Easy to use, trouble free service. highly recommend them.”

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Posted 56 years ago

“I have found that Interparcel are great for those parcels that the post office would charge the earth for and there online service is so easy and simple to use with a varied options of couriers to choose from i use them all the time Thanks”

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Posted 56 years ago

“No problems AAA+++”

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Posted 56 years ago

“It would be nice to be told what time the pick up was. Everything else good. Reasonable price. Many thanks.”

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Posted 56 years ago

“i would recommend them”

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Posted 56 years ago

“I have used Interparcel several times everytime has been perfect with out hitch, great service and the text upon delivery is a great touch, no trying it on from the buyer you know its been delivered to the address you put. Nice to an internet company that just works, will definitely use again and again.”

Helpful Report

Posted 56 years ago

“I have used Interparcel for a couple of years and the service has always been 100% reliable. The drivers are always on time, very helpful and friendly. Delivery target times are always reached and so the service is just what small internet traders need. We can give our customers good service because of Interpacel. Thank you!”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews