Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are new to Interparcel and so glad we found them.....straightforward, easy to navigate website and excellent customer service response time. Plus competitve rates......definitely our first choice from now on.”

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Posted 56 years ago

“I have used them 3 times in the last month and could not ask for more: easy to use, very good UK rates and also good rates for heavy European parcels. So far I cannot fault it... good rates for smaller European parcels would be great though..! Now I make sure I check with them before sending anything.”

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Posted 56 years ago

“just when to plan”

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Posted 56 years ago

“VERY PLEASED WITH SEVICE OFFERED.”

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Posted 56 years ago

“Easy to book on-line service for the non IT expert, item collected when arranged and delivered on time. Friendly helpful Driven as they used to say "service with a smile"..”

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Posted 56 years ago

“If you want to send pacages as small as a couple of kilos or as large as almost a palette, this simple-to-use system beats all I have come across so far. Single courier deals often involve fluctuating and unpredicatble costs or else set rates that are good value for one part of the world but poor elsewhere. By using a wide range of couriers and services Interparcel can quote you the best going rate for a job on a single website visit that is easy to navigate. Simples.”

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Posted 56 years ago

“I use Interparcel every few weeks to ship a parcel almost anywhere in the UK. Typically employ there Interparcel Ecomomy service which involves (here anyway) UPS. This is not a 'guaranteed' service but most UK packages are delivered next day. Whenever we send anything to northern Scotland this takes longer, but always within 2 days. Most things we send weigh at least 2Kg and with this sort of weigth + the fact that they collect + the service certainly beats the PO in our opinion.”

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Posted 56 years ago

“The home screen and completion of detail is easy to follow and the prices and terms are clear. It is easy to make a price / value decision on which carier to use. Perhaps the only improvement (this may just be a U.S. requirement) is to make it clear that the commerical invoice should go in the plastic wallet, where the shipping labels are and not inside the parcel because customs may want to inspect it.”

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Posted 56 years ago

“I booked a Fedex overseas delivery using Interparcel and I am happy with the fast and reliable service provided by both Interparcel and Fedex.”

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Posted 56 years ago

“I have used Interparcel for over six years and would recommend them. Out of many consignments, very few have gone wrong. If they have, I have received a satisfactory solution to every single one, and that says it all to me. It's not that problems occur - nothing's perfect - but that they get sorted without any fuss. Excellent service and excellent customer support - long may it continue!”

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Posted 56 years ago

“Twice this year I shipped my parcels from Uk to Italy using Interparcel and in both occasions I've been provided with an excellent service. I would recommend this company without doubts. They offer competitive rates, a very easy to use online booking service, speed and punctuality.”

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Posted 56 years ago

“Very easy to use online and fast effective and on time”

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Posted 56 years ago

“Solid Service, No issues”

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Posted 56 years ago

“Easy to find postage rates, have a good choice, easy to use.”

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Posted 56 years ago

“I have needed to send parcels and luggage ahead on several times and would recommend them to you as I have to friends previously. Both myself and friends have been completely satisfied with the service Interparcel provides.”

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Posted 56 years ago

“They are a relatively easy solution to finding an economic way of getting parcels delivered, and collected!”

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Posted 56 years ago

“I booked late the courier failed to attend. I was not able to be present for a week, so Interparcel refunded the fee as . I re booked and it all went swimmingly. I would be very happy to use them again”

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Posted 56 years ago

“Not the cheapest out there but consistently reliable and I've never had any issues with any parcels delivered by them, touch wood!! The only thing I would say is that it would be easier if I could log into their website and retrieve my details without having to re-type them every time I wanted to arrange a collection but I like the fact that I can also arrange a specific collection time too. No complaints; would definitely recommend them.”

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Posted 56 years ago

“The best part of this service is all the options you can see with delivery times & prices. The bookings are easy to complete & labels clear, so really easy to use. I have also found the prices better than on other sites. Definitely one to use ,”

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Posted 56 years ago

“We have been using Interparcel for over 5 years and find it easy to use, they show if there is time to arrange collection same day, which is very helpful when customers are expecting their goods next day. Other courier services do not do this feature which is frustrating. When this go wrong their customer service is excellent. Well done”

Helpful Report

Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews