ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcels not collected during designated time slot. Three hours late collecting and because house owner upstairs at time collection missed. This meant picked up next day and not delivered on Friday as promised. Delivered on Monday which meant house owner had to take time off work to wait for delivery. Not a fast or reliable service as advertised on web site. Would not use again. I wonder how many people get to read this review!”

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Posted 10 years ago

“Both myself and husband were up and about, opened the front door and found my parcel propped against our door, no knock on the door, no card posted, just 'appeared'”

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Posted 10 years ago

“I had no idea I had a delivery until my next door neighbour rang on the doorbell at 9pm on the night of the delivery. There was no call card left for me. Luckily I get on with my neighbours.”

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Posted 10 years ago

“My parcel was left on the doorstep, no attempt was made to try and deliver to neighbour as 3 out of 5 were in.”

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Posted 10 years ago

“Sad to say I used this service first and last time and I don't recommend it to my friends. I feel cheated and I am disappointed. I booked collection on 22th May 2014 (Thursday) for 23rd May 2014 (Friday) and delivery for NEXT DAY 24th May 2014 (Sat). I was waiting for delivery on Saturday but I was really surprised when I checked online that estimated delivery was for 27th May 2014 (after Bank Holiday). I had delivered 7 heavy boxes. Delivery man didn't help me us at all. I was in work and my wife had to lift all of them herself (you should have trolley in van as many delivery company have it) I think if you provide public delivery service you should inform customers about delivery day before payment, not after. Next day is next day, not next WORKING day...Until today 28th May 2014 (Wedn) I didn't even receive respond for my two emails...Good luck in future!”

Helpful Report

Posted 10 years ago

“It was fantastic until March of 2014 but after Easter of 2014 until now. The Service has been very very bad if I do not want to say it was rubbish, honestly . My parcels were delivering late in several time (takes 2- 3 days while it should take only 1 day) that leading to the flight missing in several times. And they cost a lot of my money as well. Furthermore , when I complain to the customer service, they seems to try to ignore my complain and do not reply anything. All of those very bad quality may let me find the other delivery services now. HOwever , I still have some hopes that Ipost parcel service will come back to the good quality service like before the Easter of this year . I don't like complaint and do not want to complaint anymore because that's waste my time. I really hope you guys will take my feedback into your account in order to improve your service better and better. THank you ! Best Regards : Tuan Anh Nguyen”

Helpful Report

Posted 10 years ago

“On more than one occasion (3 out of the 4 times we've used them recently) ipost parcels turned up either too early or too late despite our specifying (and paying for) the parcels to be collected in either the morning or afternoon. On the first occasion the driver came too early and I asked if he could come back in the afternoon as we had specified because I hadn't finished packaging up the box. He was happy to do this, and was friendly in his service. However, the driver confirmed they don't receive any confirmation of specified morning or afternoon for picking up parcels on the information they receive from the company, which, considering we pay to specify either a morning or afternoon pick-up, is extremely concerning. On two occasions the parcels were specified to be picked up in the morning and the driver didn't arrive until the afternoon, missing the person they were meant to be picking the box up from. This was extremely inconvenient as we had to arrange for them to post the parcel from a post office, incurring a higher and additional cost from us (a small charity).”

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Posted 11 years ago

“Just arrived back home to find delivery man had parked illegally across my driveway which meant I could not pull on my drive, causing chaos in the street. He was stood at the front door, despite then telling me (when he saw me) that the parcel was left on top of my bin. No note had been put through and he did not seem to intend leaving one. All in all a poor performance and the box was squashed too. Unimpressed”

Helpful Report

Posted 11 years ago

“Twice now, this company has failed to collect from an address when promised which has resulted in delays and failing to deliver next day.. The first time the company lied about whether or not the driver had collected the package and said my client had delivered it late to the depot when in fact it had been picked up late by the driver. The second time, the driver did not collect at all on the day promised. Prices going up too much too.”

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Posted 11 years ago

“Parcel left under door mat. I wouldn't be concerned, but my front door is off a main walk path, so anyone could have get in a possession of the item without the notice. Ref delivery. I bought item on Sunday and it has been delivered on Tuesday morning, so delivery time excellent, therefore I didn't give an overall very poor score”

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Posted 11 years ago

“Arrived 24 hours late to pick up.”

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Posted 11 years ago

“The company that I ordered the product from (Eden Candles Ltd) sent me an email the previous day advising me that my order would be collected by a 24 hour courier on Tuesday 8th April and delivered Wednesday 9th April. And, that the parcel would have to be signed for. I arranged for someone to be in the house during the morning and was my self in the house from they left waiting for the delivery; when it hadn't arrived by 7pm I contacted the company to ask for an explanation. Naturally Eden Candles Ltd was very disappointed that the courier had let it, and me, down and told me that would investigate. I then left the house for a meeting and discovered that the parcel had been left outside my front door without a signature being asked for – hmmmm! I had to call the company back to let them know that the parcel had arrived – not very good service from your courier company.”

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Posted 11 years ago

“Brought”

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Posted 11 years ago

“Brought wrong parcel to door, had to find right parcel after told the parcel was addressed to a different street and had to repair that parcel on return to van as he split the bottom picking it up.”

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Posted 11 years ago

“Although the item was delivered successfully in the end it was pure luck, as collection was booked for the Friday but did not happen until the Monday. No communication from ipostparcels despite logging a query on the website.”

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Posted 11 years ago

“I couldn't get the tracking number recognised and tried so many times until the courier actually came in (as I was trying) to deliver the parcel. Frustrating to say the least.”

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Posted 11 years ago

“Parcel was delivered to the incorrect address. Luckly the house where they delivered it to came and found my house and brought it to me.”

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Posted 11 years ago

“On Sunday 30th March I arranged for a pick up the following day Monday 31st March. I paid for next day delivery. The parcel was not picked up until Tuesday 1st April, then delivered on Wednesday 2nd April to its destination.”

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Posted 11 years ago

“The delivery guy left my 40x40x15 cm box under our rug it was well hidden...”

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Posted 11 years ago

“Delivery driver knocked once and immediately walked away leaving my parcel containing electrical items on the doorstep in the rain”

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Posted 11 years ago

ipostparcels is rated 1.6 based on 2,499 reviews