ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver left the package outside our front door in full view of anyone passing by”

Helpful Report

Posted 10 years ago

“I was very unhappy as my husband had to do a 40 mile round trip to collect the parcel from your depot as it was not sent next day delivery and this is what the sender paid for.”

Helpful Report

Posted 10 years ago

“The parcel was eventually delivered at the time the text message said it would, but I had to changed the delivery day and that is when things started to get difficult. I made the change online but then got an email telling me there was a problem. I phoned as instructed. It took two calls to get through; I spent about 25 minutes waiting for someone to speak to me, only to be told that no there was not a problem at all!! Can I get the money back for the unnecessary calls I made? Not a good impression.”

Helpful Report

Posted 10 years ago

“Email arrived at 11-20 to state parcel was arriving between 11-19 and 12-19. Parcel arrived over an hour late.”

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Posted 10 years ago

“The first few times I found iPost to be very reliable and efficient. Then I had a problem and contacted customer service. Despite leaving several messages and emails I had no response and posted via Royal Mail in the end. There's a reason why they are so cheap, there's almost no customer service. When something goes wrong it's impossible to get anyone to take notice.”

Helpful Report

Posted 10 years ago

“I had an email at midday to tell me my delivery would be with me between 13.45 and 14.45, it actually arrived at 18.00 with no notice of the delivery being delayed.”

Helpful Report

Posted 10 years ago

“Driver lied about delivering at 11.57am (I paid extra for it to be delivered by 12) driver left a note on tracking that it had been left at gate There was no parcel there, or at my neighbours, no one heard a van, or the fact that I had waited in especially so I wouldn't miss it, I'm frantically ringing the office wondering where it is at 1pm they said they would ring the driver and I ring back in an hour. 1:20pm driver turns up at my door no apology, claims his machine is broken so couldn't track... But yet his machine worked fine for him to update that it was left at my "gate" at 11:57am..., and he only done this to make out he delivered before 12 as paid for. I've used this service several times and it was the first time this had happens, and has left me not wanting to use them again as their is no trust.”

Helpful Report

Posted 10 years ago

“It was collected from my son's address in Scotland on the 19th (as a 48hr delivery service) and arrived here in County Mayo after lunch on the 25th. I have enough fingers to count on, not including thumbs, to know that there is nothing in this equation that represents a 48hr delivery service!”

Helpful Report

Posted 10 years ago

“delivered to the wrong address, occupant had the same name and in the right street. Easy mistake, but poor attention to detail by driver.”

Helpful Report

Posted 10 years ago

“I had two pick ups and delivery's, where equipment was being swapped over between two sites. site one the pick up was on the xco”

Helpful Report

Posted 10 years ago

“Despite someone having hand written delivery instructions on the outside of the parcel the driver left the parcel with the garage across the road causing inconvenience to them and me having to go over to get the parcel”

Helpful Report

Posted 10 years ago

“Every time I order collection between 8-13 or 13-18 courrier is not there at this time! Once he came 2 times in wrong time to pick up the same parcel! I lost money and when I wanted it back nobody answered me. The only thing why I use ipostparcel is that they come with labels as I often arrange courrier collection for somone far away who can't print label. Delivery is correct but collection sucks!”

Helpful Report

Posted 10 years ago

“Delivered to neighbour ?”

Helpful Report

Posted 10 years ago

“I specifically asked for the parcel to be left with a neighbour and it did state this on the address label but I found the parcel behind my side gate! It must have been dropped over it as there is no way of opening the gate from the street side. Fortunately the item was not fragile”

Helpful Report

Posted 10 years ago

“First I I paid for the driver to bring the labels for the parcel and they turn up without them so the seller gets upset.then when the item is delivered they say someone signed for it I have Cctv images from my home of the courier just leaving it in the porch and the I get a email to say it's been signed for by parker!!!”

Helpful Report

Posted 10 years ago

“Booked on Wednesday. The driver was supposed to pick up the parcel on Thursday for next day delivery, which cost nearly £20 for a 10kg parcel. Never turned up. Picked up on Friday. I needed this for Saturday to give as a gift, but it was not delivered till the following Monday. Upon opening the package, many of the chess pieces had been broken. It was a heavy parcel and had obviously bee thrown about. Thumbs Down!!”

Helpful Report

Posted 10 years ago

“Incredibly nice delivery guy, however that's the only good point. Paid for next day delivery on a Thursday, although was advised it might be delivered Saturday as it was quite late. Fair enough. Bit it arrived Monday - not good enough. VERY annoying that there was no phone number online to call someone on Saturday. Very disappointed.”

Helpful Report

Posted 10 years ago

“Parcel requested to be sent and returned on a 24 hr service for a large newel post. Parcel left YO51 9LS at approx 11.00 a.m on 10th June 2014 and did not get to YO41 1HS until 5.30 p.m on the 11th June. Parcel was collected from YO41 1HS on 12th June in morning but did not arrive at YO51 9LS until 5.30 p.m on 13th June, which meant we were not able to complete the job for our client that day. We understood that 24 hours was from time of collection.”

Helpful Report

Posted 10 years ago

“This is a poor quality service. I have given one star because my parcel was eventually delivered at the fourth attempt. On the first two attempts I was notified by email of an intended delivery after the attempt was made and on the third occassion an attempt was made to without any communication whatsoever. No card notifying me of the attempted delivery was ever left and the two emails I received simply told me when the delivery was to be made, which had already passed, there was no reference or contact point or even a means for me to identify the sender. In common with most people I cannot wait around on the off chance that a delivery may be made and some form of notice is therefore required. Ipost parcels provide the worst service I have ever encountered. The advances in communication commonly used by other delivery services seem to have entirely been overlooked by this organisation.”

Helpful Report

Posted 10 years ago

“Item requested to be sent next day delivery (at extra cost) which would have been a Thursday was not delivered until the Monday. Item was needed at the weekend but non-delivery meant that I could not complete the job. Disappointing service.”

Helpful Report

Posted 10 years ago

ipostparcels is rated 1.6 based on 2,499 reviews