ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutly terrible paid for nxt day on the 22nd of Dec as was a Xmas pressi and it turned up on the 29th Dec shocking to say the least !”

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Posted 10 years ago

“Ordered a parcel delivery to Spain. Ipostparcels have used a third party carrier (DHL) and delivered the parcel to France. Now refusing to refund for the fault as they are saying the parcel has been delivered. Absolute jokers!”

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Posted 10 years ago

“Ok, so I have been trying to communicate with the company as my parcel was never collected but my money was taken out of my bank, I had no luck whatsoever, BUT, they are on Facebook, sent them a message, got back to me immediately with an apology and a promise of a full refund...watch this space folks!!”

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Posted 10 years ago

“TOTAL TRASH - DONT REPLY TO MESSAGES - PARCELL DAYS LATE - AVOID”

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Posted 10 years ago

“I have not received my parcel, please could someone contact me regarding this. My contact number is 01256327928 Thank you”

Helpful Report

Posted 10 years ago

“Driver was late for more than hour, dropped parcel from car to the ground, when told that he should not treat parcel like that he was very rude and said `don`t start with me`. Didn`t take signature.”

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Posted 10 years ago

“Received my items damaged not happy”

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Posted 10 years ago

“The delivery itself was fine but we live in the country in a rural area. To get to our house you have to come through a gate and down a track. We have signs on both sides of our gate asking to please shut the gate. After the delivery the driver left the gate open (despite the signs) and we ended up with stock on the road. We may try to claim for subsequent damage caused by leaving the gate open. Please explain to your drivers to leave gates as you find them, CLOSED. This is not the first time it has happened with your drivers.”

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Posted 10 years ago

“Anyone know how I can get my money back? (emails go ignored). My parcel was never collected, no communication received, had to use another, more reliable courier. Only wished I had read the reviews first, I suppose, because they have no phone number, that alone speaks volumes, I would not recommend this service to anyone!!”

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Posted 10 years ago

“The package had obviously been damaged during transit the box was damaged and had a hole in it. When I opened the box the coffee maker inside was damaged. Contacted the supplier who is sending another.”

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Posted 10 years ago

“No end of bother with these folks. They are the only courier who seem repeatedly unable to find our house. They say they will pick up or deliver on set days and then don't. They keep us waiting in all day and then don't deliver or bother to tell us. They even claimed to post a card through our door once when they didn't. Hmmmm. Is it just us?”

Helpful Report

Posted 10 years ago

“Hello everyone, i use the service to send a parcel back to a seller in China and seller never turn up and i was told that my order has been placed under abandonement and will be destroy after 60 days and i was trying to reach ipostparcel to return my order back in the uk even paying for extra charges but all to avail. not a good company with customer services. no one to contact on the day of trouble BEWARE!!!”

Helpful Report

Posted 10 years ago

“Never arrived to collect parcel. Never responded to mail. Kept saying that case was closed, however never collected parcel that had been paid for! Total mess! They have taken my money and not bothered to collect my parcel or reply to my query!”

Helpful Report

Posted 10 years ago

“I sent a parcel to Spain at their depot on 18-12. Today 29-12. Tracked online and still in Birmingham. Contacted customer service via email no any reply. NEVER USE AGAIN!!”

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Posted 10 years ago

“DO NOT SEND ANYTHING WITH THEM EVEN IF THEY OFFER YOU FREE DELIVERY.I HAD THE WORST SERVICE EVER .NO CONTACT NUMBER,NO ANSWERING THE MESSAGES.THEY HAVENT SEND THE PARCEL and I HAVE NO IDEA WHAT HAPPENED TO IT!!!!!”

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Posted 10 years ago

“Tried to book a parcel send throu the website, although PayPal accepted the charge and charged me the website reported an error and to get in touch. Tried that and waited about 6 hours (3 past their average time). Phoned the local depot, nothing, emailed the address on the PayPal receipt got an automated response, phoned the number on the receipt and was basically told to get lost on the phone after being hung up on twice and supposedly put through to someone to then be told that you can't talk to anyone from this company. Absolutely dreadful customer service.”

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Posted 10 years ago

“A parcel went missing on the 19th December even though their system marked it as delivered. Even though I clearly mark not to leave on the customer's doorstep or in a bin (!!), their courier decided it was safe to not only leave in a wheelie bin, but then failed to tell my customer via a card, this was where it was (they claim they did but my customer has no reason to lie). I am furious and will no longer be using this disgrace of a company.”

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Posted 10 years ago

“Disgusted.....paid for next day delivery, parcel has taken a week to be delivered. To make matters worse when I booked for collection from 8:00 till 18:00 on the day I get a text saying collection between 19:10 till 20:10, no good when you've booked the collection from your work and finish an 18:00. So I had to drive 25 minutes to the depot and then it takes a week for delivery...”

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Posted 10 years ago

“Booked a collection online from an eBay seller to be delivered to me. Followed the tracking and it said it had been collected on the selected date. Next day, waited in all day for delivery, which never arrived. Contact the company and they say the parcel was never collected. So not only are they inept, their tracking system also lies to you. So now my parcel is at the other end of the country until after Xmas, great job guys.”

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Posted 10 years ago

“Like I said, this shambles, of a so called, courier company, needs reporting. Lots of innocent peoples money taken, parcels not picked up, parcels not delivered. Why oh why is it being allowed to continue?? Anyone any idea who we can report them to? (Detest even giving them 1 star!)”

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Posted 10 years ago

ipostparcels is rated 1.6 based on 2,499 reviews