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iSUBSCRiBE Reviews

3.9 Rating 1,967 Reviews
70 %
of reviewers recommend iSUBSCRiBE
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Phone:

020 7199 0161

Email:

support@isubscribe.co.uk

Location:

559a King's Road
London
SW6 2EB

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Anonymous
Anonymous  // 01/01/2019
Easy site to use.
Helpful Report
Posted 12 years ago
Magazine arrives prompty no problems
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Posted 12 years ago
The magazines did take a while to start arriving, but other than that the service is good
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Posted 12 years ago
My only issue is that I subscribe to magazines for Xmas presents and get asked to renew the subscription before we even get to summer. You need to get co-ordinated and ensure the timely request to renew is about 1 to 2 months before the subscription is due to expire!
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Posted 12 years ago
Efficient and clear communication from isubscribe.
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Posted 12 years ago
On the whole very good but on 2 occasions was unable to log in to resubscribe,It was very frustrating as I have been taking writer's News for a long time and I ended up talking to the Editor of the magazine. I think you should be clearer on the difference between User name and email name. .
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Posted 12 years ago
I have had no problems with this service.
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Posted 12 years ago
Bought a birthday voucher. Quick and easy voucher email but a postal option with gift card would have been more appropriate.
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Posted 12 years ago
Efficient way to buy, ended up via phone line, as I had a question which wasn't answered on line.
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Posted 12 years ago
Prompt service and email reply, had no hassles and magazine delivered as a gift within the spec'd time frame. Imporrtant to me as I don't reside in the UK any more but family does so ease of buying gifts on the net and being assured of delivery is a big plus.
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Posted 12 years ago
The system appears to work ok but is to be expected ascot is not exactly rocket science. However what I do find irritating is to be expected to renew the annual subscription several months in advance of the actual renewal date.
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Posted 12 years ago
The web site was easy to use and navigate
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Posted 12 years ago
I have already answed to these questions,just to say you,that in fact I have not received Country magazine in June....And we are in June to-morrow;I don't know if I am in the good place for a claim,I have not an E-mail adress;Thank you
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Posted 12 years ago
Generall, the service of iSubscribe is very good and your staff very polite, but when it comes to claims which need to be handled by the publisher itself, the publisher often cannot find the subscription with the iSubscribe order number and asks for the publisher reference. For an agency which deals with many subscriptions, it is very difficult to know this reference number as they are usually sent by snail mail weeks after the order was placed. For an agency with many subscriptions of the same title, it is impossible to tie this publisher reference up with the order reference. There are usually no details regarding the order date or, which would be even better, the iSubscribe order reference in those letters. There is not even a reference that the order was placed via iSubscribe. Often we end up not being able to claim a missing issue which results in customers not satisfied with our service.
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Posted 12 years ago
The item was well packed. But if the service could be better if the subscribers could know what is the date that each of the publication would be sent to them. Maybe state the date or week that the subscribers could expect the delivery of the items that they subscribe. Other than that for a magazine lover. This service has been indeed brilliant so as very very good.
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Posted 12 years ago
The prices seem to be competitive and it is no hassle to order a gift subscription, so all in all a good experience. I have given several gift subscriptions and none of my receipients has ever had a problem.
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Posted 12 years ago
Staff helpful when I discovered I had ordered TWO of the same by mistake. Made me feel it was happening all the time!
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Posted 12 years ago
Very responsive to queries and quick to make requested changes. Helpful staff.
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Posted 12 years ago
Subscription seems to be fine.
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Posted 12 years ago
iSUBSCRiBE is rated 3.9 based on 1,967 reviews