“As a Christmas present for my son the Swegway & bag came in plenty of time & we all have had some fun on it .Comes with an approved UK charger & the charger doesn't get hot while connected to the Swegway 10 out of 10”
“I was a bit reluctant to buy at first but after reading the reviews I took the chance and ordered.It arrived quicker then expected because of the Christmas period we thought it might of taken longer.very pleased and would order again.”
“Booking and confirming the activity was really easy.
Swegway staff were very friendly and looked like they wanted to be there and were very enthusiastic. The mini training was just the right amount of time to get to know how to use the swegway as the rest of the time was the best bit of riding the Segway through the woods with the whole family and the other members of the group. it was worth the money and a good adrenaline rush.”
“This product was an excellent purchase . I have been really pleased with it especially considering all the negative hysteria in the press around hover boards . My 12 year old daughter loves her Christmas present and is constantly using it . The board was delivered in excellent condition and working order and my daughter feeds back that her friends with boards like the feel and balance of hers the best . All very positive thanks for a good service .”
“I was let down by another company selling this product shortly before Christmas and therefore my son had no birthday/Christmas present. I went online and ordered this product from iswegway over the Christmas period and it arrived on the first working day after the New Year, thankfully before the children went back to school so I had one very happy little boy! Price was no more expensive than any other company, delivery was as prompt as could be over the festive period. I'm broke as I had to buy something else for my son's birthday to make up for the missing first order!”
“Would 100% recommend iswegway, bought my Son a swegway from this company and so glad that I paid a little extra to gain a safe board from a reputable company. Easy purchase online, fast delivery and great communication when I was concerned about the recent reports about swegways. My Son just loves his swegway and has had hours of amazing fun!”
“The swegway arrived in good time as described and was very easy and quick to charge. My son has been using it on a daily basis for 3 weeks now without any problems. He loves it! 10/10 for iSwegway”
“I bought this for my sons birthday , he loves it . It's so reassuring knowing that iswegway is safety checked and under warranty . The delivery was really prompt and I was always notified of its progress . All in all a great product and great service .”
“No communication, received Swegway damaged and still no closer to an answer so we can return it for an undamaged one!!!! spent a fortune on phone calls to be kept on hold and not speak to anyone, disgraceful not happy, my son has not been on his at all since he opened it on Christmas as the shell is cracked, PLEASE ANSWER PHONE OR CALL ME BACK ON THE NUMBERS I GAVE YOU JUST AFTER CHRISTMAS, the only time I managed to speak to someone with still no reply!!!!”
“Love the Swegway. It's keeping my daughter busy, making all sorts of video's for her friends to watch and comment. She's one happy bunny. Best purchase in a long time. ????”
“I bought a Swegway from you as a Christmas present for my 12 year old Son. I call you and ask if they were up to British standards, and was assured they were. It arrived two days later than you said it would but still in time for Christmas ... My Son was thrilled when he opened it, BUT ONLY AFTER TWO HOURS it stopped working ... I couldn't get in touch until 4-1-16 !! I called you and was told it would be replaced the call cost me £15 because. It's a premium number !! Total rip off. You have never got back to me?? I have emailed 7-8 times and got one reply asking for pictures of the board which I have done... Still nothing !! This absolutely disgusting, I am now going legal to get my money back, and also contacting watchdog ... This company is so unprofessional and a total sham..
I have now had a replacement swegway and had a guy call me to apologise, it arrived on the 29th Jan, and is working fine at the moment. So my son is happy again. But just a note to Iswegway management, it's not that they go wrong that makes us upset, it's the lack of response, if someone had called earlier to say it's being felt with, all would be OK, it's good to talk .....!!”
“Guess who is the best Granny and Grandad in the world?
Yes us! Why..?
Because we bought our two grandchildren a svegway each for christmas!
Fantastic! They glide everywhere- even to the loo. They are so helpful gliding to
and from the kitchen to get you anything you like.
Only wish I was younger!”
“I have been contacting you concerning a faulty ISwegway, and your after sales service has ben extremely poor. I can appreciate that you have been very busy, but all I have is an e mail to contact you, and a mobile number that goes straight to voicemail EVERY time I ring it. This is not good customer relations.
I cannot amend this review, but I can add that after Isegway contacted me concerning the fault, I had a replacement sent out within 24 hours. now THAT is first class service, and worthy of a brilliant review.”
We are really sorry for the issues that you experienced. We are really pleased to have been able to get a replacement out to you. We hope you enjoy it!
“We were unfortunate to have a problem with the first swegway we received however, they replaced it with a new one within a week of taking it in. Very pleased with the after sales service. Would definitely recommend as a good supplier.”
