“Service excellent! Kept up to date with delivery times etc, My son was thrilled with his Segway great family fun!! I was also reassured by the information provided by i-Segway about the safety features to reassure customers when there was so much bad press! No problem with mine and would definitely recommend!”
“VERY DISSAPOINTED. My Daughter was over the moon to receive the Swegway for Christmas. She is not so happy that it’s the 15th January and she has still not been able to use it as it does not work. I have phoned, emailed and the only reply I received was to tell me to reset the board again which hasn’t worked.This board is not fit for Purpose. iSwegway only seems interested in its reviews. Obviously new Sales are still more important than looking after existing customers.
Unhappy Lee Smith”
“Bought a swegway for my son for Christmas he is delighted with it was concerned after all the bad press checked the plug and markings on its arrival everything was fine got to say quick delivery and excellent service kept us up to date on when it was despatched and estimated delivery excellent.”
“I purchased a Segway and carry bag for my son for Christmas. Assumed all was well until I realised the bag was not delivered within the parcel. Have since contacted Iswegway because the swegway that was delivered is faulty, was assured a new delivery would be arranged with new swegway and bag. Still haven't received anything, nor any contact. I have rang at least 15 times to hear the same automated message re directing me to the website where of course Iswegway are still more than happy to take new orders and peoples money and have sent 5 emails all receiving a response claiming to contact me within 48 hours too which some 216 hours later I have still had no response. VERY VERY POOR service. My poor son is so upset his one main present for christmas isn't even usable. Needless to say I will be contacting trading standards.”
“Great fun my son loves it and when I reluctantly tried it I loved it too. Very heavy but solid and stable .Took a while to get here but we'll worth waiting for .”
“Had lots problems with other online companies these where awesome. I spoke to them before making purchases ladies was very helpful and even said to call if had any other questions etc. Got two hoverboards for boys for Christmas came in plenty time and ticks all the boxes. Boys love them we even like a little go, they meet all standards approved. After such bad press etc I would recommend these and definitely recommend this company, little bit more than some others advertised but as I have experienced not always best way going for cheapest, service was fantastic too.”
“Easy to get used to and is very smooth, I have gargantuan fun with this amazing swegway board I also want to say how sweg the L.E.D lights are at the front of the board after all the bad press it pays to buy the best and I give it 10 swegway out of 10 swegways
By Lee Allam aged 12 (I'm spoiled)
P.s for all the teenagers out there if you get good you could twerk on it”
“Ordered 2 segways as presents for my Kids and was promised delivery before Christmas. Called 7 times during the week before Christmas and never received a call or email back. Didn't receive the Segways before Christmas and was overcharged by £11.80 ?- Still waiting for a call 07766 462837 ??”
“I was happy with service online and all questions were answered quickly. But was disappointed when i phoned customer service as my query couldnt be answered about my order.”
“I bought my lad a blue swegway from yourselves on Black Friday I got it 2 weeks later great service & he loves it he is only off it to sleep lol thank you so much !! I have also recommended you to friends who want to buy one for their kids. Thanks again great service & back up with email & phones”
“Easy to get used to and is very smooth, I have gargantuan fun with this amazing swegway board I also want to say how sweg the L.E.D lights are at the front of the board after all the bad press it pays to buy the best and I give it 10 swegway out of 10 swegways
By Lee Allam aged 12 (I'm spoiled)
P.s for all the teenagers out there if you get good you could twerk on it”
“Big thank you to Nick for such great support. Absolutely brilliant service and product. Definitely the best and safest place to buy a swegway board. It was bought as an Xmas present for our son. We were concerned after all the bad publicity hover boards have had but iSwegway was very good & reassured via e-mail. They have excellent communication & delivery, had no problems with hover board & are very pleased with our purchase. They emailed me back very quickly and linked me in to all their compliance information which really put us at ease. I couldn't have asked for better service or reassurance. I would definitely recommend iSwegway for both product and customer service. We could not be happier with the purchase and everyone in the family has had a go on this highly addictive board. We will be back to order another one in summer for another one for our daughters birthday!”
“Received 2nd swegway after slightly faulty first item. Pleased to say it's great. Delivery was prompt and can't fault the response after a slightly rocky Start. Well done Ash.”
