iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.65

4.7 Rating 11,878 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,878 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 19th December 2025

243

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely delivery... Very good quality”

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Posted 2 years ago

“iTokri products are a delight to gift and shop! They are brewing with Indian culture and heritage while embracing modern-day customer requirements. I am living in the USA and I always send my beloved brothers and bhabhis (Brothers and Sisters-in-law) and their children rakhis from iTokri because it symbolized the true essence of Indian handicrafts and arts that could get easily lost if not preserved and celebrated. Thank you for having a website that is a delight to shop, with a user-friendly interface, excellent customer service, and most importantly, your old shipping addresses are saved in your profile - loved that feature. Thank you for making a festival like Raksha Bandhan memorable.”

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Posted 2 years ago

“राखी मेरी यहां से दूसरी खरीदारी है । और मैं इसके प्रोडक्ट्स से बेहद संतुष्ट एवं खुश हूं। जो खरीदे एक बार वो खरीदे बार बार। दोनों ही गिफ्ट भेजे हैं इसलिए फोटो नहीं है। इसके लिए क्षमा ।”

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Posted 2 years ago

“Color was a little dull than the one shown but cloth is very soft and does not leave color. A good buy”

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Posted 2 years ago

“Excellent customer service . Appreciate willingness to accept return even of washed item .”

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Posted 2 years ago

“Super quality & Good service. Thank u soo much.”

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Posted 2 years ago

“Bough a readymade kurta from I tokri.its good in colour and feel.The size is also perfect.”

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Posted 2 years ago

“Nice collection”

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Posted 2 years ago

“The items were well packaged and of good quality. They were beautifully decorative and all arrived in Excellent condition. Really happy with my purchases.”

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Posted 2 years ago

“Ordered for the first time. Their trinkets are so well crafted and beautiful.”

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Posted 2 years ago

“Hello iTokri ki Toli, I purchased a Stole from you for my beloved one. She loved it a lot. Not just that, she loved your Eco-friendly concept of packing so much. The hand-written note is such a sweet thing to attach and very rare to see. Delivery was also very much on-time! Thank you so much for the product & the gesture. Wishing you lots of success & looking forward to many more products & purchases from you. Do notify me through my mail, if there are any offers!”

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Posted 2 years ago

“I like very much”

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Posted 2 years ago

“I started purchasing masks from iTokri in 2020 when we were in the midst of Covid. The packaging and the customised note added a bright spark to receiving any package. My tryst with them continued when I ordered Rakhis from them in 2022 to be sent to my brothers. Their personalised eye for detail and reaching out to know if I would like the Rakhis to be sent individually and wait and send it together as a package was heartening. This experience puts a smile. The Customer Service updates via email and in case, you have dropped a note on chat, the revert is impressive. A number of the big wigs e-commerce brands can take a lesson or two from you guys. Keep up the good work.”

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Posted 2 years ago

“very good material ,exactly as shown in the image--”

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Posted 2 years ago

“Superb cotton materials.. Dupattas soo comfortable to wear.”

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Posted 2 years ago

“Dear iTokri team, Thank you for your wonderful variety of artisanal products. I've purchased several of them and they were all good except that at times the Kurtis needed a small alteration. Your collection of casual wear looks smart and makes an easy choice even for the work week. The staff have been very helpful even with the orders & notifies regarding the availability and condition of the product, checks the finished product before dispatch which I have never experienced elsewhere. Returns and refunds have been made so seamless. Love the thoughtful gifts that come along with every order and the eco-friendly packaging. Keep up the good work and I would definitely recommend iTokri to my friends & family.”

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Posted 2 years ago

“सबसे पहले आपका शुक्रिया.. आपकी जो बात सबसे ज्यादा दिल को छू गई वो आपका हाथ से लिखा हुआ खत (hand written letter). आपका कुर्ता तो बहुत ही बढ़िया है. रंग तो और भी सुंदर है.दिल से आपको को ढेर सारी शुभकामनाएं.”

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Posted 2 years ago

“Very nice and very good service Thank you very much”

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Posted 2 years ago

“The browsing experience is a little difficult on your website. Your range of products is amazing. The delivery was easy to track and quick. The packaging was very sweet and thoughtful. I personally would have been happy with just the box and paper, the gift wrap was plastic-y and wasn't really necessary.”

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Posted 2 years ago

“Intime delivery. Same as I ordered. Nice product. Thanku.”

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Posted 2 years ago

iTokri आई.टोकरी is rated 4.7 based on 11,878 reviews