iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,530 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 11th February 2025

239

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Products with surprise gift.”

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Posted 1 year ago

“What an amazing shopping experience! It was my first time at iTokri and I experienced what is called "customer delight"! Not only was the order received in time, but it came in eco-friendly packaging that was so nice; the icing on the cake was the free gift earrings on the first order but the cherry on the cake was the handwritten note thanking me for the order! I am definitely ordering more soon from iTokri and will also recommend it to my friends. All the best, Jia and iTokri ki Toli (as they call it)!”

iTokri आई.टोकरी 5 star review on 11th September 2023

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Posted 1 year ago

“Quality and size are good”

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Posted 1 year ago

“Purchased a Phulkari dupatta … awesome work .. 100 % satisfied … The fabric , the design , neat embroidery , good combinations … I really loved it .. Looking forward for more purchase during Diwali ..”

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Posted 1 year ago

“I had ordered a pair of slippers but when they were delivered I found they did not fit. I immediately informed the team at I tokri and they promptly made arrangements to collect the item and credit me with a voucher for the full amount!”

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Posted 1 year ago

“Good collections, especially stoles!! Kurti also very comfortable 😊”

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Posted 1 year ago

“I made quite a substantial purchase from itokri recently. I was a bit apprehensive as it was my first order. But I was very pleasantly surprised with the entire experience - very fast and responsive customer service, and the order was delivered in a single lot, and quite quickly. I also liked the sustainable packaging of the order. The materials themselves are of good quality and as per the description. Prices are reasonable for the quality offered. My only suggestion is to add more details to the description of the product on the website and to use better quality pictures. Thank you, Team itokri!!”

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Posted 1 year ago

“I bought two rakhis from itokri and both of them were very beautiful. The website is easy to use and deliver was on time and smooth too. Their team responses on time as well 😁. Overall I had a great experience with them. Hope they keep growing 💗”

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Posted 1 year ago

“I first discovered iTokri about three months ago. Since then I have made at least five large purchases for myself and friends. I have purchased dupattas, stoles, shirts and table linens. The quality is exceptional, which is why I continue to purchase more and more from them. The service is also very good, and I appreciate the small gifts that are given with each purchase. Shipping costs are high but are offset by the quality of the products and their prices.”

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Posted 1 year ago

“Good products 👍🏻”

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Posted 1 year ago

“Excellent finish, organised delivery, effective communication. Overall excellent”

iTokri आई.टोकरी 5 star review on 5th September 2023

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Posted 1 year ago

“A very pleasant experience interacting with iTokri. The site is convenient and hassle free. More importantly, the customer support is top notch! They kept communicating during the shipping process, and when a product was not available or delayed they patiently took my views about what was to be done next, even guiding me when I was a bit lost. That the products were of high quality was expected, but I was thrilled to see a lovely handwritten note and a surprise gift accompanying the products. Thank you iTokri team!”

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Posted 1 year ago

“I loved each one of the 3 items I purchased. Infact everyone who saw it also wanted it. Love the quality of the items, the safe packing and the fast delivery. Thank you very much.”

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Posted 1 year ago

“Beautiful kurta,perfect fitting, quality of fabric is also very good. Happy”

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Posted 1 year ago

“Excellent and genuine materials! I love their dupattas and blouse pieces especially. Kurtas are good too but sometimes stitching is not upto the mark. But then they provide very good customer care and return pockups👍”

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Posted 1 year ago

“I ordered a Tibetan layered neckpiece and upon receiving it I instantly wanted to pair it for a date night. Loved the packaging and also the freebie (scrunchie)! Also loved the idea of a handwritten note! :) Thank you, iTokri!”

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Posted 1 year ago

“Bought lovely Pochampally Ikat sarees and some Ikat bed covers as well. Fine cotton and very good quality. I have been a customer since 2013 :)”

iTokri आई.टोकरी 5 star review on 4th September 2023

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Posted 1 year ago

“So, to make it brief: 1. The product was of great quality and naturally beautiful! 2. Loved the fact that iTokri used sustainable packaging! 3. Loved the personal handwritten note that showed their regards to their customers. It felt like a warm cup of coffee after a long day. 4. Loved that the went a little further by adding a small gift along with the product. It wasn't asked for or paid for but tokens of appreciation like these are what keeps customers coming back. 5. Loved their hand crafted collections so much! The only minus I could think of is that the products are slightly on the more expensive side but I think that can be overlooked in the long run. I had a wonderful experience with iTokri and will surely be shopping here again and again. I'm telling all my friends & family to shop here too. Keep doing what you do, team iTokri!”

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Posted 1 year ago

“I like the quality of the cloth very much. The colour and print matches with what is shown on the website.”

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Posted 1 year ago

“Wonderful selection of fabrics, although so much can be a bit daunting! I placed an order for some ikat cotton, and am very pleased with it, beautiful colours. Delivery took about 2.5 weeks, which was in keeping with the delivery date given. Very good company.”

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Posted 1 year ago

iTokri आई.टोकरी is rated 4.7 based on 11,530 reviews