iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,530 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 11th February 2025

239

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really enjoy shopping with iTokri. Their products really nice, their website is laid out well, and their customer service is also extremely prompt. But what I love the most is the small gift and hand-written note they send with every order I place. It just tells me that there's still a human element in this e-commerce transaction, not some bot or AI or hi-fi technology, and that feels really nice.”

Helpful Report

Posted 6 years ago

“Very pretty collection, just like how my taste is. Was disappointed with the quality of one of the fabrics though. Returned it. It would be good if the customer care guys are well versed with English. Not all states in India are Hindi speaking and so, it's a bit uncomfortable.”

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Posted 6 years ago

“Thanks for complimentary gift. Earrings are perfectly matching to the duppatt.”

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Posted 6 years ago

“I am happy . Got my shipment on time. Thanks”

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Posted 6 years ago

“I have loved your stuff”

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Posted 6 years ago

“Excellent service, good selection of artisan crafted items”

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Posted 6 years ago

“itokri.com is a good portal with wide ranges of ethnic fabrics and accessories . Their services are prompt and return policiies also very simple . However the areas that they need to better themselves are ...the pricing has to be lesser and more reasonable as at present their rates for each fabric is pretty high....secondly , The variety of fabric has to be more for e.g shud also cater to plain and printed georgette fabrics, rayon , chiffon etc. Overall the quality of fabrics are very good and satisfying !! All the best to Itokri.com and hope to see more varieties !!”

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Posted 6 years ago

“I buy cotton hand prints on a regular basis. I find unique designs, value for money and excellent service from them. My thanks to iTokri team for their warm and efficient response all the time”

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Posted 6 years ago

“Itokri never fails to satisfy me. A little gift every time, is what I await most.”

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Posted 6 years ago

“Good quality exact what was mentioned in order Kutchi bandhni dupatta”

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Posted 6 years ago

“Nice to have a purchase with itokri ... good collection ... recieved the same as ordered”

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Posted 6 years ago

“Fabric quality is great! Happy with the purchase.”

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Posted 6 years ago

“Timely delivery. Fine pricing. Strong packaging, could be easier to open up though. The phulkari scarf I ordered is pretty but I wish the embroidery on the back side was made more secure, maybe with another layer of fabric. I'm afraid the stitching is likely to snag & get torn.”

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Posted 6 years ago

“Hi itokri people, a new fan here! I absolutely loved my purchase (2 phulkari dupattas) and i would like to give a special thanks for the goodies and the hand-written note. I loved it. Another thanks for delivering my package on time. Also, i appreciate your pro-envirommental spirit. The only issue i would like to report is that the dupattas i received were very dirty and smelly. I had to wash them before my first wear. Please ensure that new products 'look' new too. :)”

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Posted 6 years ago

“It is amazing to have your hand written letters along with the delivery....”

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Posted 6 years ago

“Excellent quality products and always delivered with care”

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Posted 6 years ago

“I am happy with the products. The hand note and the cute gift liked very much.Thanks iTokri.”

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Posted 6 years ago

“True craftsman”

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Posted 6 years ago

“Amazing”

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Posted 6 years ago

“The experience was very good the fabric was as soon in pic would expect a good discount on such a big order would be interested in more”

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Posted 6 years ago

iTokri आई.टोकरी is rated 4.7 based on 11,530 reviews