Dear Customer, Thank you for your review. We are extremely sorry to hear about the parcel issue and that you did not receive a reply to your two mails from our side. We pride ourselves in replying to each and every customer query quickly and are checking with our technical support team as to why your mails were not received on our end. We have been in touch now to offer solutions to set things right. Best regards, Japan Centre Online
“I am obsessed with these. I need a mega bulk bag of this because I feel ridiculous buying 5+ of them at a time. I sprinkle these on top of most Japanese meals I make. Delicious. The perfect earthy seaweed topping.”
“Super fast delivery! I was really shocked to find my order delivered to my door in just a few days despite the selected standard delivery! Every product I have ordered arrived as described and will definitely reorder!”
Dear Customer, Thank you for your review. We are sorry to hear that you are unhappy with DPD. Besides DPD, we offer Royal Mail shipping options for smaller orders. Currently we do not offer any other couriers, but your request will be taken into consideration. Best regards, Japan Centre Online
“My package arrived safely, well packaged, and well within the time frame given. I am very happy with the service over all and the products I ordered!”
“Good website and the products are well described, which does help when trying new products. Their customer service is excellent, my last order was delayed due to DPD. The Japan centre customer services dealt with this issue with great speed and my order was sent the next day.”
