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Kosherwine.com Reviews

4.6 Rating 2,093 Reviews

92 %

of reviewers recommend Kosherwine.com

Company Reviews

4.6

Based on 2,093 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Kosherwine.com:

Welcome to KosherWine.com! Since 1997, people like you have been turning to people like us to save time, money and energy ordering their wine online. We're proud to have the largest online selection of Kosher Wine with over 1,000 wines, including our private label and exclusive import lines. With over 40,000 happy customers, and 900+ 5-star reviews, your satisfaction is guaranteed. We ship to all states in the US, except for AR, KY, MS, and UT. Cases of 12 bottles, or orders in increments of 12, qualify for FREE ground shipping!

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Phone:

1-866-567-4370

Email:

help@kosherwine.com

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Kosherwine.com 5 star review on 14th April 2022

Kosherwine.com 5 star review on 22nd September 2020

Kosherwine.com 5 star review on 24th July 2020

Kosherwine.com 5 star review on 21st May 2020

Kosherwine.com 5 star review on 21st May 2020

HG From North Carolina

Kosherwine.com 5 star review on 29th December 2019

Kosherwine.com 5 star review on 7th March 2017

2

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received the wine. They tried to deliver it so they should have left it at the door. Now I have to travel to 43rd carry the box into a cab ? I this is really annoying. I can't carry a box with 10 bottles of wine.”

Posted 6 years ago

“Thought I was getting a great deal on Galil wine. Splitting a case with a friend, you can imagine the shock when I opened the case and saw the bottles were half size (375ml). It had not occurred to me that such a thing existed. Wanted to have bottles to bring to parties and give to friends, but I'd be embarrassed to bring these.”

Posted 6 years ago

Hi Jerry, First, thank you for taking time to give us some feedback. Sorry to hear of the disappointment, but we do sell the mini bottles to provide for variety in selection. Our website does state on the product page that the wine in question is a mini 375 ml mini. I understand how that can be overlooked, however, and I will happy to personally assist you with any order in the future. I also wouldn't feel bad with these, they have many pros, such as not having to open a whole bottle that may not be all consumed at once. Best, Jared

Posted 6 years ago

“PROBLEM: Every time I order my wine, it takes a long time for it to deliver successfully. The reason is because no one is home when the delivery driver attempts to deliver the wine to my home. Everyone works during the day. Logistically, it doesn't make sense, it's a waste of time and resources on both the delivery carrier and KosherWine (the sender) when I already know no one will home to sign for the package. SOLUTION: There a couple ways to resolve this bad experience. 1) You can work with your delivery service to try and come up with a way to work with the recipients schedule so maybe the recipient can request packages to be delivered in a certain timeframe when they know they will be home to sign for the package. There is an option to change the delivery location so it can be delivered to your office, but that's not an option for everyone (for example, I live 20+ miles away from my home and to carry a box of wine from work to home is not feasible) 2) I am already working on a technology service that can potentially solve this solution for KosherWine, delivery carriers (UPS, FedEx, etc), and many other companies. In this case, our patented technology will apply by easily and securely verifying the recipients age to ensure they're of age to receive the package of wine, even when they're not home to sign for it! It's sort of like showing them (the recipient) and signing with their photo ID but just without them being there. There's more to this technology and I'd be happy to set up a time to chat with the appropriate department to see if this can be a solution that can be provided by KosherWine in the future as an option for customers. Hope this feedback helps.”

Posted 6 years ago

“You shipped my order to the wrong address.”

Posted 6 years ago

“YOU FORGOT THE CARD!!! THEY DIDN'T KNOW WHO THE WINE CAME FROM!!!!”

Posted 6 years ago

“unfortunately wine arrived Wed after seders.. even it was promised to arrive on time.. thanks”

Posted 6 years ago

“I cannot comment on the wine, as I haven't been able to try any yet. The delivery was atrocious. I was told it would arrive in two days. Then I was told it would probably be Thursday (before Seder). When I still didn't have it on Friday, I left an email which was not answered until the following Wednesday. I never received a tracking number so I was unable to find out when UPS would deliver. They tried to deliver on Monday while I was out buying wine for our seder. Did not receive the package until Tuesday. Never, never received a tracking notice from KosherWine or was I able to contact them to find out when the package would be delivered. Very, very disappointing.”

Posted 7 years ago

“I ordered the case of wine on Tuesday, April 4; my location showed 3 day delivery, and it was in stock. However, it didn't ship until Thursday, and it showed up at my home around 8:00 on Monday evening, obviously too late for the seder for which I had ordered it. I spend a chunk of Sunday shopping for wine locally, without finding much variety, anticipating that it would not arrive on time. The case is still unopened, so I can't comment on the quality.”

Posted 7 years ago

“Order arrived incomplete. Missing 4 bottles of the 18 I ordered of your selections. On the eve of Passover, with a houseful expected, I had to shop locally to fill in the missing bottles and await your settling up with me after the hag. 🙁”

Posted 7 years ago

“As I emailed 3 times already..there were only 11 bottles in the case, not 12. Have emailed three times and called. No one has gotten back to me. I was rsponsible for the wine at first seder and was embarassed bymthe snafu. Please make good on the order. I want the other bottle. On the bright side, the wine was very good. It was th "connoisseur case".”

Posted 7 years ago

“your online system is sub par. I should be able to pull up a list and pick multiple items at the same time. As it stands, I had to keep returning from my shopping cart and picking one item at a time. The shipment was timely though and everything was there and had been carefully packed so there was not breakage. I could not found white zinfandel when I was shopping.”

Posted 7 years ago

“only try one to dry like sweet”

Posted 7 years ago

“I haven't received my order”

Posted 7 years ago

“Nothing. Your system keeps bumping me out at two stars. I'd give you four.”

Posted 7 years ago

“Not Good, though it's not Kosherwine's fault. UPS busted the wine so I never got it so we'll see what happens next.”

Posted 7 years ago

“I have been purchasing Bartenura moscato for more than 10 years. My purchasing has been on line and in the local stores. There have been many occasions when Walmart and Kroger has had good sales. There sales have been close to the price you were offering. When I saw your advertisement my first view of the Ad was this is a good sale. I will accept the responsibility for not reading the very fine print. All of my past purchasing has been the 750ml bottle. Your ad gives the appearance that it's the same size bottle I've been purchasing for many years. This 375ml bottle has never been in any store on the east coast. Yes, I did send an email to the company and the response was weak to say the least. You can do better if you present the size and amount of wine in larger print. Good wine bad advertisement.”

Posted 7 years ago

Hi Michael, Thank you very much for taking time to give us feedback on your recent order. I'm sorry for the misunderstanding on the ad you saw. The ad does specify "375 ml mini bottles" in bold print right next to the product name and picture. This, along with several other mini bottles, was part of our Purim sale, since people commonly use the small bottles to accompany misholach manot. Since it is the same bottle in shape, label, and color, I understand how there could be some confusion about the bottle, and sorry if it was not clear enough for you. If there is anything else I can do to help, please send us an email.

Posted 7 years ago

“I am upset, since I ordered a box of wine 3 weeks prior to a bar mitzvah. The wine never showed. There was zero communication on your part. It was extermely unprofessional. Apparently a wine was missing, so contact the customer to let them know! The wine finally arrived on the same day as the party. I am still very upset.”

Posted 7 years ago

“You sent me a winne I did not order and sent my order to someone else. When I call on this the young man I spoke to wanted me to search my compouter for the order number because it was too much work for him to look up the order. He told me he would send a return slip to cover the costs of the rhipping but only sent the process and numbrs with no indication that you would cover the costs of shipping it back, It took over 5 minute mre for him to sned the documents he should have sent first but I I=finally did get the correct documents. This was a very unsatisfactory experience”

Posted 7 years ago

“They sent me the wrong wine, so now I have to return it and wait for my correct purchase.”

Posted 7 years ago

“Thank you for the Rosh Hashana delivery of 4 wines. So far I have tried the Shiloh Secret Reserve Cabernet 2013. I am sorry to say I and my guests were very disappointed with it. I will keep you posted about the other bottles. Shana Tova”

Posted 7 years ago

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Kosherwine.com is rated 4.6 based on 2,093 reviews