JD Sports Reviews

Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.06

2.1 Rating 1,363 Reviews

26 %

of reviewers recommend JD Sports

Company Reviews

Questions

Metrics

2.1

Based on 1,363 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0844 264 1000

Location:

Hollinsbrook Way, Pilsworth, Bury
Lancashire
BL9 8RR

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JD Sports 1 star review on 29th May 2025

Brett Hopkins

JD Sports 1 star review on 30th December 2024

Anonymous

JD Sports 1 star review on 22nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was confused by sizing chart, ordered UK 10 when I needed a US 10. JD would not assist with return shipping and I was stuck with the shoes. Shipping would have costed me more than the shoes themselves. I just think that's shitty business and assured I would never buy anything from them again.”

Helpful Report

Posted 8 years ago

“This is the second time i have wasted my money with this joke of a company , first time i ordered my order was 4 weeks late due to a fault by jd ... this time I’m furious ordered £90 worth of products to be told it has been dispatched 5 days ago , then to receive an email to say my order has been refunded ? With of course NO EXPLANATION ! I’m furious as this was a gift for my son & i now have to wait again for a refund , what an absolute joke of company i will never spend money with you again !”

Helpful Report

Posted 8 years ago

“The shop assistants x3 ignored us in preference to what appeared to be a friend whilst we were attempting to try on a pair of trainers. We eventually tried them on with disinterested staff. Poor service.”

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Posted 8 years ago

“My sister made an order about 3 weeks ago from JD sports online, and nothing hasn't arrived yet.”

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Posted 8 years ago

“The worst experience ever. I ordered trainers over 2 weeks ago they were not in stock but JD still took my money. They were a gift for my son. Being a single parent I could not afford to buy them again elsewhere as I was awaiting JD to refund me. I contacted them again Saturday the 14-07-17 and was assured my refund would be in within 3 days. 18-10-17 guess what no refund, so I contacted them again today and now they have only done this today as previously there incompetent staff did it incorrectly. Well its my sons Birthday today and how embarrassing that I cannot give him his trainers as JD still have my money and I am a single Dad. JD offered me 10% off my next order, yeh right I would never ever order from them again even if it was 50% HAPPY BIRTHDAY SON IM SORRY I HAVENT GOT YOU A PRESENT JD STOLE YOUR PRESENT”

Helpful Report

Posted 8 years ago

“I had order a shoe from jd sports and they provide me the tracking no. Call shipper which is dpex and they said item had not been sent. Pls help this is a present for my Son. My order no is 401795891”

Helpful Report

Posted 8 years ago

“Ordered items, never arrived. Took two weeks of emails(most of which were unanswered) before they admitted they lost the package. Had the cheek to suggest I follow up with delivery company. Now waiting 4 weeks for refund and more emails have not been answered. I have not been rude or unreasonable at any stage and been more than patient. I will never shop with them again”

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Posted 8 years ago

“Twice i have ordered nike rocket pants that have just the nike logo on,they send me these, these have big white stripes on,and they keep sending me the wrong pairs,and i have to return them at my expense.”

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Posted 8 years ago

“bery boor berformance bon bd bports bo bustomer bervice bt bll”

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Posted 8 years ago

“eggs on sale”

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Posted 8 years ago

“my name jeff”

Helpful Report

Posted 8 years ago

“there was a master sword on sale”

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Posted 8 years ago

“WARNING. Do not buy from this store! I ordered a pair of shoes and they sent me the wrong size. I have tried to contact them three times about this and they havn´t replied.”

Helpful Report

Posted 8 years ago

“Ordered a pair or trainers at the end of August they have never been delivered and still not had a refund after several phone calls”

Helpful Report

Posted 8 years ago

“I've placed my order with JD sports over a month ago and it hasn't even been accepted or shipped out. I've attempted to contact customer support but they've been close to useless. My recommendation is to steer clear of JD sports entirely and buy whatever you need elsewhere. They are slack and have extremely poor customer service.”

Helpful Report

Posted 8 years ago

“We went on a Saturday at 7 o'clock for a pair of trainers and it was awfull the staff were realy slow and clueless. We asked for a pair of trainers in a large size, after 30 minutes a member of staff came and told us that the size we wanted was unavailable and not to mention it wasn't even the lady that we asked the shoe for. We would never recommend JD trafford centre to anyone!”

Helpful Report

Posted 8 years ago

“Not even worse 1 stars. I ordered 2 times. Every times it have to be some problem. I am still waiting for an email from JDsports. 6 days already and i still don't know where is my parcels ??? Not receive confirmation email for my order yet since day 1. And day 6, i try to contact everything they show on the website : phone ( not working number i thing), email ( just something like i will update you as soon as i can. And nothing get back to me), Facebook messenger ( they ask me to wait for 24-42hr so they trying to get the order despatched ???) Really ???? I will never ever buy anything from JDsports anymore. Soooo bad customer service”

Helpful Report

Posted 8 years ago

“The supervisor there at JD SPORTS was extremely rude and aggressive behaviour was very unacceptable. Tried to purchase some good whilst also asking about an item missed priced. Lady supervisor decided to get rude and angry straight away. Left the store and never gone back again since.”

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Posted 8 years ago

“More than 2 weeks and my order still in warehouse!”

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Posted 8 years ago

“I ordered a parcel with only 5 items and when the parcel game the items I ordered were wrong never shop from jd online again I am fuming”

Helpful Report

Posted 8 years ago

JD Sports is rated 2.1 based on 1,363 reviews