Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

Questions

Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Jennings Motor Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent support, guidance and service from Marcus. Thank you! Mike & Jean”

Helpful Report

(Jennings Ford Stockton) - Posted 7 years ago

“This was my second purchase of a new kia venga. The salesperson was female who asked me if I was happy being attended to by a lady which I said I was. The help I received from this young lady in purchasing the vehicle was excellant and she was a credit to Jennings Kia.In addition I have to say I am delighted with the car.”

Helpful Report

(Jennings Kia Washington) - Posted 7 years ago

“Attentive, listened to our needs and gave us excellent advice.”

Helpful Report

(Jennings Ford Stockton) - Posted 7 years ago

“Fabulous deal on car, great customer service.”

Helpful Report

(Jennings Mazda Middlesbrough) - Posted 7 years ago

“Good website and great service. Took some time to get through to the right person though”

Helpful Report

Posted 7 years ago

“Excellent service from Richard. He made sure that we were totally satisfied”

Helpful Report

(Jennings Kia Washington) - Posted 7 years ago

“What a lovely bunch of people, they made me welcome and looked after me :)”

Helpful Report

(Jennings Ford Gateshead) - Posted 7 years ago

“Altogether very efficient and helpful. I traveled over 300 miles to purchase the car, so relied entirely on Jennings honesty to provide as much detail as possible. I had no need to worry!”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“Hello Generally ok however i sent an e-mail requesting information on a product for my Mazda and did not receive any reply ,not good. regards Graham Webb”

Helpful Report

Posted 7 years ago

“Carl is fab. Honest, helpful and straightforward. No pressure and always rang when he said he would. The atmosphere in the showroom is lovely and welcoming. Pleasure doing business there”

Helpful Report

(Jennings Kia Washington) - Posted 7 years ago

“Service from sales was fantastic & Chris couldn't have done anymore to find us car we wanted. Service dept caused unnecessary delay though by not completing service on time so we had to wait 3hrs longer than arranged pick up time.”

Helpful Report

(Jennings Kia Stockton) - Posted 7 years ago

“Excellent service, very fast and professional”

Helpful Report

Posted 7 years ago

“They were professional”

Helpful Report

(Jennings Kia Stockton) - Posted 7 years ago

“Dealt with Paul pellegrino, absolute gent, made everything really easy”

Helpful Report

(Jennings Ford Gateshead) - Posted 7 years ago

“The customer service was absolutely fabulous, Rachael and Craig teally looked after me and made the process easy and fun. Really fabulous job”

Helpful Report

(Jennings Mazda Middlesbrough) - Posted 7 years ago

“top car salesman ian was excellent will be back again”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 7 years ago

“Great customer service from Craig, thank you for all your help and assistance.”

Helpful Report

(Jennings Mazda Middlesbrough) - Posted 7 years ago

“They took me through all the different car options in terms that I could follow. The staff were friendly and the salesman very knowledgeable and approachable. He was great at communication and answered all my questions promptly.”

Helpful Report

(Jennings Ford Gateshead) - Posted 7 years ago

“I could not have better customer service from Eddie Mccartney South Shields branch. He went above and beyond to help me buy my car. A true gentleman not pushy at all. I really cannot Thank him enough for all his help. I will definitely be back for my next car.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“The sales man mark Brown was very helpful, very professional, would highly recommend.”

Helpful Report

(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews