Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the sale of the Ruby Red kuga. Felix Maughan was excellent, helping us throughout the whole transaction. How ever not so happy with the Jennings Maintenance plan which was more expensive than Fords own plan.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“All the sales staff at Kia Washington where extremely helpful and aprrochable Chris was always happy to answer any questions I had and nothing was too much trouble if not available when I rang would always ring me back very quickly”

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(Jennings Kia Washington) - Posted 7 years ago

“excellent customer service from Martin Jones and all other staff who we dealt with through the process of buying our new car”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“This is the first Ford I've had in along time the car is absolutely brilliant,the salesperson was so professional he explained everything from start to finish Jennings is well recommended”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“The salesman Mark Taylor was excellent .He picked me up from my home and took me to the garage and he explained things in a clear and friendly manner🔼”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Excellent service, Edward McCartney was great no pressure exerted. I am a discerning Ford buyer, with specific requirements. Keep up with this level of service.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Stuart - Middlesbrough lovely man to help me purchase my Ford Ka +”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Fully explained process and vehicle features.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“The service we received was both professional and polite and was the reason we returned to buy a second Mazda.”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“I been looking for a van for a long time and found Jennings motor group and I'm so happy that I did. The Van I found was THE ONE. worth the the 260 miles drive from cheltenham to Gateshead.”

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(Jennings Ford Commercial Gateshead) - Posted 7 years ago

“Jennings found the perfect car and deal for me and purchase option .”

Jennings Motor Group 5 star review on 7th September 2017

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(Jennings Kia Washington) - Posted 7 years ago

“Excellent experience with no pressure. Unfortunately on day of pick up it wasn't ready as promised.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Excellent customer service”

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(Jennings Ford Stockton) - Posted 7 years ago

“Staff were extremely friendly and helpful, particulary Olivia Jeal who handled our purchase”

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(Jennings Kia Stockton) - Posted 7 years ago

“Everything went through smoothly and Peter Brown the salesman was excellent in explaining what will happen from start to finish could not fault him at all. I would recommend Jennings Ford at Jarrow to all who are looking to buy a ford car be it new or second hand and the customer service is one of the best I have received in a long time ask any question and you get a straight answer.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Martin BROAD helped us choose the car in a professional & experienced manner.”

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(Jennings Mazda Middlesbrough) - Posted 7 years ago

“Good customer service, this is the fourth car we've bought from the Jennings group and no doubt we'll be back again when the time comes to purchase replacement cars.”

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(Jennings SEAT Middlesbrough) - Posted 7 years ago

“Service from Marcus Windress was excellent as usual. Cannot comment on new car as I am awaiting delivery Of it. Jennings Motor Group, in the past, has always delivered on buying, servicing and repairs.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Very happy with the professional service I received from the salesman Peter Naisbett. Made the experience very easy and pleasant. Also my wife and I are very happy with the vehicles we purchased and the way they were prepared and handed over.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Got good advice helping me to choose between several cars. No pressure. Happy with car.”

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(Jennings Ford Stockton) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews