Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second time I have dealt with Jennings, and each time it has been a good experience, courteous and no bull, and got the car I wanted”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Professional service”

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(Jennings Kia Stockton) - Posted 8 years ago

“I was made to feel really welcome. Jack was great, very helpful.”

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(Jennings Kia Stockton) - Posted 8 years ago

“excellent customer service”

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(Jennings SEAT Middlesbrough) - Posted 8 years ago

“10/10 Chris Parkinson. Not a pushy salesman and helped me from start to finish. Love my new car.”

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(Jennings Kia Washington) - Posted 8 years ago

“Very good service.”

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(Jennings Kia Stockton) - Posted 8 years ago

“I am really impressed on how efficient and hassle free my experience with Jennings was. I bought a 2014 Ford Focus on their online website. Their prices is very competitive. I would truly recommend Jennings to my friends and family members when buying a new/used car. Thanks Jennings motor group!”

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(Jennings Ford Stockton) - Posted 8 years ago

“Excellent customer service, friendly,professional and made the process easy. Our sales executive Michael Beck was brilliant.”

Jennings Motor Group 5 star review on 8th May 2017

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(Jennings Mitsubishi Middlesbrough) - Posted 8 years ago

“Negotiated px over phone, deal emailed in writing and went to collect / sort out paperwork. Easy simple and hassle free, straight talking negotiations over phone to reach deal satisfactory be both parties, would use again!”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Maz who dealt with us was very helpful and efficient no nonsense did exactly what I was met at the station by your driver who was very polite a pleasure to do business with your company. 10 out of10. Thanks. Barry gill”

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(Jennings Kia Stockton) - Posted 8 years ago

“From browsing to buying everything was explained to me and all my questions answered in a manner I could understand. Peter Brown was very helpfull and proffesional.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Olivia was very kind and helpful during our recent purchase of a new car she is a very nice and pleasant sales person”

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(Jennings Kia Stockton) - Posted 8 years ago

“All Staff at Jennings Stockton very polite- understanding-friendly-helpful-expertise is excellent as was advise on all matters relating to my purchase of the Fiesta I have purchased. Especially Mr Paul Nixon who guided me through all aspects of the purchase of the above vehicle.”

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(Jennings Ford Stockton) - Posted 8 years ago

“Very happy with the service that I received from jennings from the moment i walked in.”

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(Jennings Ford Commercial Middlesbrough) - Posted 8 years ago

“Pleasant and straight forward transaction..from start to finish.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Good communication”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Polite and excellent customer service team and very professional services”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“This is the first time I have bought a car from Jennings but I shall be a returning customer. The staff were all very helpful and accommodating, the whole process was made easy for me from start to finish. Based on my own experience I would certainly recommend this company.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Speed and efficiency in their service which was well judged to meet our requirements.”

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(Jennings Ford Stockton) - Posted 8 years ago

“The Mitsubushi garage at Middlesbrough supplied the right car at a good price. Sales executive Robert Flintoft was very accommodating and not in the least pushy and we reached an amicable agreement very quickly.”

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(Jennings Mitsubishi Middlesbrough) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews