Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took the time to listen to our requirement and made us feel it was about what we wanted and not just the sale”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Everyone at Jennings were very pleasant & helpful & I would like to thank Jill Wilson from Motability Jill couldn't have been more helpful Thank you very much for all your assistance Jill.”

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(Jennings Ford Stockton) - Posted 8 years ago

“Within 24 hrs the car I wanted appeared and the price was better than expected”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“They went all the way from the start to meet my requirements and reassure me of the quality of the car and integrity of the company. The car is fine and the help I received during the purchase was 100%. Many thanks to all at Jennings.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Good service and attention to detail”

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(Jennings Kia Washington) - Posted 8 years ago

“Customer service excellent.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Great service, nothing too much trouble, so far a very positive experience...”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“I found buying a car quite easy your sales person was very professional and thorough”

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Posted 8 years ago

“They didn't pressure me into rushing into buying my car and understood exactly what I was looking for as a new driver.”

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(Jennings Ford Stockton) - Posted 8 years ago

“We were treated by very helpful staff we received first class service 100%”

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(Jennings Ford Gateshead) - Posted 8 years ago

“The salesperson made the process really easy and we didn't feel pressured at all.”

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(Jennings Kia Washington) - Posted 8 years ago

“everyone we spoke to could not do enough for you the service we had was fantastic we would come back to you again with our next car thank you all”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Good quality vehicle”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Very courteous service.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Pleasant staff ,clean surroundings,mobility lady (Gill) very helpful and knowledgeable about cars”

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(Jennings Ford Stockton) - Posted 8 years ago

“Steve was our salesman and we feel he gave us excellent service. The day we were picking up the car we couldn't get there and Steve arranged for the car to be delivered to our door. We couldn't ask for better service!”

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(Jennings Ford Stockton) - Posted 8 years ago

“Everyone I spoke to was pleasant and helpful. The car arrived in excellent condition and was as described. I've only driven 3 miles since I got it - but so far, so good! Thankyou”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Very pleased with customer service.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Everything was done exactly as agreed”

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(Jennings Ford Commercial Middlesbrough) - Posted 8 years ago

“All straight forward a good lad help me and my other half out can't fault anything at the shop”

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(Jennings Kia Stockton) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews