Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the service very professional. That's why I keep coming back to Ford . Thank you”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 7 years ago

“I have excellent service. The only thing I could criticise they did not update me with the progress of the car being made, leaving the factory, arriving in this country etc. Other than that I had good service.”

Helpful Report

(Jennings Ford Gateshead) - Posted 7 years ago

“We recently purchased our second Kia Sportage - this time from Jennings Motor Group at Stockton. We dealt with Jack Tyreman, a very personable young man for whom nothing was too much trouble. We were given a very good deal on our 3 year old Sportage, which we traded in against the new one. The new car was ready for our collection in two weeks from the initial visit to the showroom. Follow up phone calls by Jack enquiring if there were any problems were prompt and friendly. (To date there have been no problems whatsover) We would certainly recommend this company to anyone wishing to purchase a car.”

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(Jennings Kia Stockton) - Posted 7 years ago

“Andy sorted out my purchase from start to finish, really nice guy and very helpful. Everyone was really welcoming and even loaned me a bike for the day whilst mine was being prepared. Awesome 👍🏼”

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(Jennings Harley Davidson Leeds) - Posted 7 years ago

“Great customer service from Mark the car sales guy and Colin the sales finance guy. Just a shame a can’t drive my lovely new car because I broke my foot 2 days before collecting it😫. But my girlfriend loves it. Thanks all at Jennings”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“After a life changing accident on a bike I never thought I was going to ride again. After 5 years of recovering & moaning to my wife about missing biking she suggested I try out another bike. I was ready to go for another 1000cc sportsbike but she said no chance. We agreed it would be the death of me & uncomfortable for my disabilities. We came to Jennings to try a Harley which has never been my thing, I got to the 3rd bike & a cheque was written. The service I got from the team at jennings was spot on. Paul was easy to chat to & knew bikes, Kerry helped out with the clothing reassuring me that what I was buying was the best protection I needed. I'm converted, the wife is next & it's an excuse to pass my Harley down & enjoy the experience of buying another”

Helpful Report

(Jennings Harley Davidson Leeds) - Posted 7 years ago

“Very helpful, easy to deal with, no hassles, no pressure to buy.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Normal excellent service, that's why I keep coming back.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Buying the car on Saturday was as easy as buying my morning papers on Sunday - Peter was fantastic.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Provided excellent customer service, my car is perfect. Can’t fault anything!”

Helpful Report

(Jennings Ford Stockton) - Posted 7 years ago

“I recently purchased a 2018 Iron. I was offered a very good deal and from start to finish my experience was hassle free. I was made to feel valued and would recommend Jennings Harley Davidson without question. Special thanks to everyone, especially All. I will definitely be back.”

Helpful Report

(Jennings Harley Davidson Leeds) - Posted 7 years ago

“this ford edge is the second car i have bought from jennings of middlesborough within the last 26 months. a good deal was agreed and the salesman,stuart was excellent with his service,im not the easiest to deal with as i am also in retail sales.”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“They were very helpful”

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(Jennings Mazda Sunderland) - Posted 7 years ago

“We were given as much time as we needed to consider different vehicles and options and were then guided and assisted through each stage of the purchase by pleasant and helpful staff - gold star to Graham our salesman! We are very happy with our new Ka+ from Jennings.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Fab servuise top men use again”

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(Jennings Harley Davidson Gateshead) - Posted 7 years ago

“Good service and nice salesman CHRIS”

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(Jennings Kia Washington) - Posted 7 years ago

“The service was excellent even though there was a delay in receiving my car”

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(Jennings Kia Sunderland) - Posted 7 years ago

“Friendly, professional, knowledgable service and great cars”

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(Jennings Ford Stockton) - Posted 7 years ago

“Prompt, friendly service from knowledgeable professional staff.”

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(Jennings Ford Gateshead) - Posted 7 years ago

“Got a great deal on a really nice KA+”

Helpful Report

(Jennings Ford Stockton) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews