Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were professional”

Helpful Report

(Jennings Kia Stockton) - Posted 8 years ago

“Dealt with Paul pellegrino, absolute gent, made everything really easy”

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(Jennings Ford Gateshead) - Posted 8 years ago

“The customer service was absolutely fabulous, Rachael and Craig teally looked after me and made the process easy and fun. Really fabulous job”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“top car salesman ian was excellent will be back again”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Great customer service from Craig, thank you for all your help and assistance.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“They took me through all the different car options in terms that I could follow. The staff were friendly and the salesman very knowledgeable and approachable. He was great at communication and answered all my questions promptly.”

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(Jennings Ford Gateshead) - Posted 8 years ago

“I could not have better customer service from Eddie Mccartney South Shields branch. He went above and beyond to help me buy my car. A true gentleman not pushy at all. I really cannot Thank him enough for all his help. I will definitely be back for my next car.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“The sales man mark Brown was very helpful, very professional, would highly recommend.”

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(Jennings Ford Commercial Middlesbrough) - Posted 8 years ago

“All the sales staff at Kia Washington where extremely helpful and aprrochable Chris was always happy to answer any questions I had and nothing was too much trouble if not available when I rang would always ring me back very quickly”

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(Jennings Kia Washington) - Posted 8 years ago

“excellent customer service from Martin Jones and all other staff who we dealt with through the process of buying our new car”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“This is the first Ford I've had in along time the car is absolutely brilliant,the salesperson was so professional he explained everything from start to finish Jennings is well recommended”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“The salesman Mark Taylor was excellent .He picked me up from my home and took me to the garage and he explained things in a clear and friendly manner🔼”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Excellent service, Edward McCartney was great no pressure exerted. I am a discerning Ford buyer, with specific requirements. Keep up with this level of service.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Stuart - Middlesbrough lovely man to help me purchase my Ford Ka +”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Fully explained process and vehicle features.”

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(Jennings Ford Gateshead) - Posted 8 years ago

“The service we received was both professional and polite and was the reason we returned to buy a second Mazda.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“I been looking for a van for a long time and found Jennings motor group and I'm so happy that I did. The Van I found was THE ONE. worth the the 260 miles drive from cheltenham to Gateshead.”

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(Jennings Ford Commercial Gateshead) - Posted 8 years ago

“Jennings found the perfect car and deal for me and purchase option .”

Jennings Motor Group 5 star review on 7th September 2017

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(Jennings Kia Washington) - Posted 8 years ago

“Excellent experience with no pressure. Unfortunately on day of pick up it wasn't ready as promised.”

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(Jennings Ford Stockton) - Posted 8 years ago

“Excellent customer service”

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(Jennings Ford Stockton) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews