Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

Questions

Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Jennings Motor Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had been badly messed around by Ford dealers in Thirsk and Northallerton, but Ian and Jennings made everything easy, professional and simple. We had our new car in very quick time and were happy with everything.”

Helpful Report

(Jennings Ford Middlesbrough) - Posted 7 years ago

“The customer service and Ford Fiesta st I received were brilliant.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“Good photography of vehicle on the website and clear description. Easy to deal with the sales team who were professional and made the transaction straightforward. Delivery driver equally helpful and a good ambassador for the company.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“The quality of a company is really judged when things go wrong, it's not the words they say but the actions they take to put things right that count. As such I strongly recommend Jennings Commercial sales at Middlesbrough with a special thanks to the Sales Manager”

Helpful Report

(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“James was helpful and professional I love my new car”

Helpful Report

(Jennings Ford Gateshead) - Posted 7 years ago

“Friendly, approachable and professional service.”

Helpful Report

(Jennings Ford Gateshead) - Posted 7 years ago

“Great service”

Helpful Report

Posted 7 years ago

“Very good service, worth the effort travelling 50miles to got to ford direct.prices are very competitive and many have extras (sat nav,body styling etc)compared with usual ford dealers.good selection of cars and non pushy but well informed sales people,with unlimited coffee,nobiscuits though.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“good service”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“All was perfect”

Helpful Report

Posted 7 years ago

“I have never written a review but felt I needed to regarding my purchase of a Fiesta two weeks ago. The customer service provided by Gethin Williams at the South Shields branch was excellent. Went the extra mile - Thank you Gethin”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“I purchased a set of alloys for my CX5 which would not fit as they were for the old model. Jennings and Mazda UK arranged for the return of the wheels to stock via my local dealer and then refunded me the purchase price. Everyone involved was extremely helpful in sorting this out for me, thank you. I would have no hesitation ordering future items from Jennings, very competitive prices too!”

Helpful Report

Posted 7 years ago

“Great service, Can't fault the sales manger Chris!”

Helpful Report

(Jennings Harley Davidson Leeds) - Posted 7 years ago

“Knowledgeable sales executive (Mark Taylor) provided fantastic advice and support in the car buying process making the experience very straight forward.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“Great service from Peter Nesbit. Everything went as dicussed. Cannot fault him or he company. 3rd car bought from here never had any problems.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 7 years ago

“Love my new car”

Helpful Report

(Jennings Ford Gateshead) - Posted 7 years ago

“Fantastic service, hassle free test drive organised really quickly. Smooth transition when buying my new Kia. No pressure at all well at ease.”

Helpful Report

(Jennings Kia Washington) - Posted 7 years ago

“I got the right car at the right price with a very fare trade in price, Great service from a friendly staff, Overall a good experience .”

Helpful Report

(Jennings Ford Gateshead) - Posted 7 years ago

“we were well looked after by all the staff that we delt with”

Helpful Report

(Jennings Kia Stockton) - Posted 7 years ago

“Excellent customer service from Gavin.”

Helpful Report

(Jennings Ford Commercial Gateshead) - Posted 7 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews