Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kal at Leeds Harley Davidson made my birthday telling that my 2018 Fat Bob would be here sooner than expected, then made my Christmas by having it ready for collection 22nd December. Brilliant service, and a great atmosphere in the dealership.”

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(Jennings Harley Davidson Leeds) - Posted 7 years ago

“Could not have been more pleased with the white Ford Focus Titanium X (EX15 VYZ) I purchased on Saturday 30th December 2017. I dealt with Ian McCluskey, and he could not have been more helpful. I will definitely return to Jennings Ford (South Shields) for future dealings.”

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(Jennings Ford Stockton) - Posted 7 years ago

“This is the second Van I brought this year from Jennings Commercial, I rang Mathew the sales executives, Gave him a description of what my company was looking for, within the same day of ringing he got me a van and a date to collect.”

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“Very attentive handling of queries initially by Sam on the telephone then met Steve in Stockton then again in South Shields to pick up the vehicle, all at times as promised.”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“The service we received was excellent, everything from bringing the car from South Shields, to servicing and collection was spot on. Alan Platten was very good, not pushy like some salesmen, but giving us all the info we needed. Very good all round.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Excellent service from start to finish”

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(Jennings Kia Stockton) - Posted 7 years ago

“Excellent service, communication. Salesperson not pushy - did everything he said he was going to do, before I purchased the car.”

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(Jennings Kia Washington) - Posted 7 years ago

“Excellent sales and service staff, would recommend to anyone.”

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(Jennings Harley Davidson Leeds) - Posted 7 years ago

“Found the right vehicle for me and my needs”

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(Jennings Ford Commercial Middlesbrough) - Posted 7 years ago

“The service was very friendly and i didn't feel pressured into anything. Walked away with an affordable var which im extremely happy with”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Very welcome and very happy with my new car”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“I would recommend anyone to buy a car from jennings,the staff most helpful,and I would certainly go there again 5star service”

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(Jennings Ford Stockton) - Posted 7 years ago

“The staff were very cheerful explained everything as we went along and I got the car I wanted”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Jennings had the car I was looking for and Ian McCartney was an excellent salesman. He was friendly, charming and most helpful”

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(Jennings Ford Direct South Shields) - Posted 7 years ago

“Customer services and staff making me welcome”

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(Jennings Ford Middlesbrough) - Posted 7 years ago

“Great deal, great service, great experience, what more could you ask for.”

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(Jennings Ford Stockton) - Posted 7 years ago

“Seamless friendly transaction for my first time purchasing a vehicle from yourselves, great knowledge base and always keen to help would deffinate recommend. A special shout out to Martin Jonesthank you”

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(Jennings Ford Stockton) - Posted 7 years ago

“If I had put a photo of me on this field it would broken it down. With regard to Jennings as a whole I was very pleased with the service I received whilst looking for a car an also when I had decided to buy one. My only complaint would be the lack of communication between the staff passing messages on to each other and the customer. In my case I was trying to find out the registration number of m new car for insurance purposes and telephoned every day for a week. Turned out no one had passed the messages on to the member of staff dealing with me or even told me that he was on a day off when I had telephoned twice in one day. It nearly cost you a sale as I was so p....d off with the whole affair an nearly went somewhere else.. Since I have got the little car I am more than happy with it and slowly getting used to it me being a pensioner. I love it to bits and thank James for all his help despite not having received my messages he couldn't have been more helpful.”

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(Jennings Kia Stockton) - Posted 7 years ago

“The sales staff were excellent. They gave me everything I asked for.”

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(Jennings Kia Sunderland) - Posted 7 years ago

“Really happy with car Alan was a fab salesman”

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(Jennings Ford Stockton) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews