Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having previously visited an Evans Halshaw garage, I felt this appeared much more professional, with all of the staff behaving professionally and as I'd expect, unlike at Evans Halshaw. I felt at ease. They also walk away and make you a cup of tea -- whereas the Evans dealership I was at pointed me in the direction of a tatty coffee machine. Sometimes the little things make all of the difference. I was also left to walk in of my own accord. Evans jumped on me as soon as I got out of my car. Ian Phillips was professional, friendly and actually knew what he was talking about. He seemed fair and wanted to help me get what I wanted - he wanted to know that I knew what I was getting into - explaining the features of the car and how they may actually be a disadvantage (no heated windscreen). He wanted to make sure I was informed about the decision and sure that I was happy with it. And I am! He made everything as easy as it could have been and also got me exactly what I wanted in an incredibly short space of time. Thank you Ian & Jennings!!”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“I’m delighted with my purchase, and was also very impressed with the knowledge and efficiency of your sales executive, Rachel King.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“I’d like to thank all the staff at Jennings motor group for all your patience!! We are blown away with our car..... it’s amazing and my husbands new love. Richard and the two other lady’s I spoke to need a pay rise I’m assured they deserve it. One happy customer 👌🏼”

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(Jennings Kia Washington) - Posted 8 years ago

“This is my 2nd Harley from Jennings Gateshead, great people great place and a great deal. Well happy”

Jennings Motor Group 5 star review on 10th December 2017

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(Jennings Harley Davidson Gateshead) - Posted 8 years ago

“Good service, friendly staff and great deal.”

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(Jennings Ford Gateshead) - Posted 8 years ago

“Hi thanks for the items I bought they fit fine And delivered within 3 days I bought around 10 items and Iam satisfied Customer John wright”

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Posted 8 years ago

“Our salesman Chris was most helpful. He wasn’t pushy and let us make the decision about buying our new car without feeling pressured.”

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(Jennings Kia Washington) - Posted 8 years ago

“I have dealt with Jennings for many years and I stay with your company not only for the products but from rather professionalism of Colin Massey and his staff, they are a credit to your company along with Allan Dodds all of who I have dealt with for several years. I ordered my new car and although I have had a long wait before it arrived they always kept me informed of its progress. Thank you to all above and I will come ntinue to not only give you my future dealings but would always recommend them and your company to my friends and family. Thank you again Regards Mrs D Garrick”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“from first entering the dealership I felt welcome, the reception staff are very professional in the way they greet you & hand you over to sales staff, whom in turn are smart & courteous. from the start to the finish I felt I have been delt with in a proper manner & I would like to finish with an honest well done & keep up the good work.”

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(Jennings Ford Gateshead) - Posted 8 years ago

“The motability advisor was very helpful explaining every step of the way”

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(Jennings Kia Washington) - Posted 8 years ago

“Excellent service from Peter Nesbitt at Jennings South Shields branch. Not a pushy salesman and takes his time to show you around your car. I can highly recommend him.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Always someone there to help. Salesman was lovely, listened to want I wanted and needed. Gave me options and allowed for added extras. Always in contact with me about my new car and very supportive.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Easy ordering, quick service and delivery within the time schedule”

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Posted 8 years ago

“From the first greeting to taking my car away the staff were very professional and kind. I've rang them a couple of times about all of the "toys" on the car and they were very helpful and I was told to ring or call in with any problems or queries”

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(Jennings Kia Sunderland) - Posted 8 years ago

“Great customer service from Jennings ford at Gateshead, and got my car earlier than I expected 👍”

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(Jennings Ford Gateshead) - Posted 8 years ago

“Very professional Polite Friendly knowledgeable Staff. I have dealt with ford twice now and never hesitate to go back when the time comes to trade in my car again. I would totally recommend Ford to anyone.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“They couldn't have been more helpful, simple as that.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“The staff I spoke to were polite and considerate. They have me information I required without overloading me. From finding my car to delivery was swift and professional.”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Polite, courteous ,no hard sell.Efficient and helpful.”

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(Jennings Kia Stockton) - Posted 8 years ago

“Excellent service thank you”

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Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews