Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,072 Reviews

94 %

of reviewers recommend Jennings Motor Group

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Metrics

4.7

Based on 2,072 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Jennings Motor Group 2 star review on 25th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient service.”

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Posted 8 years ago

“Very impressed with my new van purchase from Jennings, no sales pressure or pushy salesmen, just good honest advice and very competitive finance. Fantastic company to deal with!”

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(Jennings Ford Commercial Middlesbrough) - Posted 8 years ago

“Looked after my used car needs without pressure”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“I couldn’t thank the Jennings team enough, Paul was such a big help and made everything so much less stressful. He seemed more like a friend than someone I was buying my car off, the information they gave was very clear and always helped with any questions I had for them.”

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(Jennings Ford Stockton) - Posted 8 years ago

“were helpful and willing to haggle on price to secure a deal”

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(Jennings Ford Gateshead) - Posted 8 years ago

“The whole experience of buying a new car was painless and a pleasure,the salesman was polite and very knowledgeable. I couldn't recommend him and jennings highly enough.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“I was very pleased with the way Alan Platten made the transition of upgrading to a new car purchase seem simple and easy to understand.Throughout the process i felt relaxed and under no pressure and after putting in the order was kept upto date on the build schedule and delivery of car.”

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(Jennings Ford Stockton) - Posted 8 years ago

“Excellent friendly service with people who know there stuff”

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(Jennings Ford Commercial Gateshead) - Posted 8 years ago

“The staff were so helpful in the dealership at South Shields and also the telephone sales team. They found me my beautiful Ford Ecosport with the exact specification I was looking for in a used car. Thanks guys would definately recommend you.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“politeness of the staff first class to help you in asking you which car would you like and if so there will help you with all the information you need to know then leave you to it so you can have a good look round all the cars. then you can go back to the sales with no hassle at all”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Lovely staff, not at all pushy. Very happy with the price they quoted me and thrilled with my new car. Have already recommended to friends.”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Excellent Service Brilliant Staff At Gateshead Jennings Would Highly Recommend”

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(Jennings Ford Gateshead) - Posted 8 years ago

“We still have a few issues to be sorted out,but overall ,we are happy with the car”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“There wasn’t any problems at all in buying my new car”

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(Jennings Kia Stockton) - Posted 8 years ago

“Excellent service at Middlesbrough branch, everyone had great knowledge and understanding of the cars and policies. Easy to understand the policies from my point of view and the staff were very helpful”

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(Jennings Ford Middlesbrough) - Posted 8 years ago

“Efficient friendly service. Took a car for a test drive and 9 days later I had my new car!!”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

“Pleasant, good communication, no pushy sales”

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(Jennings Harley Davidson Gateshead) - Posted 8 years ago

“The expertise, in-depth knowledge and patience which Mark Taylor showed in selling us our Ford Direct Mondeo were of an extremely high standard.”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“Very helpful in every respect, the sales team were brilliant. I am very pleased that I chose Jennings at the South Shields branch”

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(Jennings Ford Direct South Shields) - Posted 8 years ago

“sorry don't have time for this”

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(Jennings Mazda Middlesbrough) - Posted 8 years ago

Jennings Motor Group is rated 4.7 based on 2,072 reviews