Jennings Motor Group Reviews

Name: Jennings Motor Group
Rating: 4.73

4.7 Rating 2,070 Reviews

94 %

of reviewers recommend Jennings Motor Group

Company Reviews

Questions

Metrics

4.7

Based on 2,070 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Jennings Motor Group made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jennings Motor Group 5 star review on 8th January 2019

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service but the salesperson said he would ring after couple of days but never did”

Helpful Report

(Jennings Ford Stockton) - Posted 5 years ago

“Recently purchased a fiat 500.service was first class and very friendly service. Car was even delivered to my door”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 5 years ago

“Helpful and understanding to my personal motoring needs. From walking through the door on the first occasion to driving away my new car I was treat with respect and dignity. Rachel King presented me with the fact and appropriate options i need to make a decision regarding purchasing a car. Excellent service.”

Helpful Report

(Jennings Mazda Middlesbrough) - Posted 5 years ago

“I have used Jennings Gateshead since 2009 and have now purchased 4 Mondeos. during which time I have enjoyed the help of James Downey He is always aware of what I am looking for and keeps me aware of what is available. I have been very happy with each car and the staff are always very helpful.”

Helpful Report

(Jennings Ford Gateshead) - Posted 5 years ago

“Very polite made to feel at ease good feeling about purchasing a vehicle nice salesman Peter Hudson”

Helpful Report

(Jennings Kia Washington) - Posted 5 years ago

“Friendly helpful staff in all departments”

Helpful Report

(Jennings Ford Stockton) - Posted 5 years ago

“Richard treated us with great respect and fairness. We felt we could trust him absolutely so much that we purchased a car we had not even seen.”

Helpful Report

(Jennings Kia Washington) - Posted 5 years ago

“Very impressed with the service received at Jennings. Would definitely recommend.”

Helpful Report

(Jennings Kia Sunderland) - Posted 5 years ago

“Brilliant customer service all done without even going to the premises very happy better than your back street garage who ignore you after the sale.”

Helpful Report

(Jennings Ford Commercial Middlesbrough) - Posted 5 years ago

“excellent service that's why i have bought 4 cars in the last 20 years and will be back again”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 5 years ago

“Brillant”

Helpful Report

(Jennings Kia Sunderland) - Posted 5 years ago

“Salesman James Downey was very helpful and answered all my queries relating to my purchase.”

Helpful Report

(Jennings Ford Gateshead) - Posted 5 years ago

“A most satisfactory experience - the car is perfect for my current needs and was supplied in excellent condition. Staff were extremely helpful and pleasant. - altogether a very pleasing .purchase.”

Helpful Report

(Jennings Kia Sunderland) - Posted 5 years ago

“After an anxious time visiting many garages, Jennings helped us to get the right car for the price. We are extremely happy with the respectful and informative way they looked after us throughout the process. Special thanks to Ashley Clarkson who did a great job fronting up this happy sale.”

Helpful Report

(Jennings Kia Stockton) - Posted 5 years ago

“Very happy with the customer service I received from Peter Nesbitt.”

Helpful Report

(Jennings Ford Direct South Shields) - Posted 5 years ago

“Very easy to do business with. No high pressure tactics etc.. Mat was straight forward and kept in touch without being a nuisance whilst I was deciding whether to buy the van or not. Price was very competitive and so far, service has been great. I would have given 5 stars but they offered quite a low price for my trade in, no big deal though, I just sold it privately.”