“Cold and repetitive food, no hot water for two days, algae in the pool, disgusting filthy sun loungers, either cold food or dirty pool gave me diarrhea. Curtesy room offered for later in the day of leaving was a room in the gym area ,with no lock filthy and mouldy shower tray and toilet with a broken flush button. Luggage room was a utility room full with dirty mops and buckets and 2 bikes. All of these issues whete reported to hotel staff and jet2 representative Rebecca.”
“0 star 0 star I want a 0 star not 1 star 0 because you kick kut 5 Muslim people out of the flight you kick them out because there Muslim now I know this dirty company is ractism”
“Racist and Islamaphobic. How they treat ethnic minority passengers is disgusting and I wouldn’t feel safe flying with them knowing my name stands out. Absolutely vile that they haven’t made things right or made an attempt to apologise.”
“In the recent past few days with the incident emerging regarding group of ethnic minorities removed from their flight and bumped to another which was handled disgracefully and disgustingly. I would never ever fly or book with you rather your competitors instead Ryanair and Wizz air here we come 💪🏼”
“I was very concerned to hear about an incident involving a group who allegedly felt they were refused because they were Muslim. If this is true, it is deeply troubling. Every customer deserves to be treated equally and with respect, regardless of their religion. I hope Jet2 thoroughly investigates the incident and ensures all customers are treated fairly.Literally eww!!”
“In my experience, the way this situation was handled was deeply concerning. The only passengers removed from the flight appeared to be those with non-British names, while passengers with traditionally British names were allowed to board. After people began filming, I also heard a staff member say, "Muslims bring trouble all over the world." Not everyone who was removed was Muslim—among them were two Chinese passengers and one Bengali passenger, who were also the only visible ethnic minority passengers on the flight.
I found the behaviour of the staff unacceptable and discriminatory. What is equally disappointing is that Jet2Holiday has still not publicly addressed these allegations or responded to concerns about the conduct of its staff. To me, that raises serious questions about the company's values and accountability. Based on my experience, I would not recommend flying with Jet2Holiday.”
“Staff is racist. They took off only people with different names from the flight and only let those with complete British names onto the flight. One staff member even said "Muslims bring trouble all over the world" after people started filming her which, mind you, weren't even just Muslim. Two Chinese people and a Bengali person got removed from the flight as well all of them were the only minorities who booked the flight. The staff members are incredibly racist and Jet2Holiday still hasn't responded to their staff members being racist and despicable human beings which only shows what type of company they are. If you want to fly with a company who has rotten morals be my guest, if you have even a sliver of humanity left don't fly with Jet2Holiday.”
“Staff is racist. They took off only people with different names from the flight and only let those with complete British names onto the flight. One staff member even said "Muslims bring trouble all over the world" after people started filming her which, mind you, weren't even just Muslim. Two Chinese people and a Bengali person got removed from the flight as well all of them were the only minorities who booked the flight. The staff members are incredibly racist and Jet2Holiday still hasn't responded to their staff members being racist and despicable human beings which only shows what type of company they are. If you want to fly with a company who has rotten morals be my guest, if you have even a sliver of humanity left don't fly with Jet2Holiday.”