“The dress was too small, so I had to exchange it for a larger size. Unfortunately I had to pay for shipping, but returning the small dress was easy. I look forward to getting the dress in the correct size. It's a beautiful dress.”
“I personally had a great experience with JJs. The chat function was very helpful and the agent even sent me photos of dresses in colors I was considering. I ordered custom and it fit PERFECTLY. I added some rhinestones myself only because I like more bling. The material and workmanship were impeccable and the zipper held me in securely without breaking though it was stretched quite to the max with the tight fit. I got many compliments on the dress. Based on reviews of my style that the custom dresses were too long or big, I hedged my measurements a little smaller and shorter and was glad I did as it was nice and snug in the bodice which I wanted. I am a 5’4” and 120lbs and 36-27-34 and ordered 36-26-34 and 5’3” length. I don’t know about all the problems people had with returns because I live in US and I believe it was shipped from US. It was just before Lunar New Year and I know Asian businesses shut down during that week but I received the dress a few days earlier than promised and in plenty of time for the wedding and not wrinkled in the least bit. Maybe I was one of the lucky ones but I have recommended this company to my friends and family already.”
“The availability of a great variety of fashion styles, colours and accessories made it easy for me to choose the outfit I needed for a very special occasion. Shipping was reliable and the items were packaged safely.”
“Have made several orders and could not ask for better service, turn around, and quality. Prices are resonable, and delivery is quick. I have not had to have any returns or refunds for being unsatisfied. Will continue to purchase from JJs House”
“Our order came in quickly. It was too big in my daughter, so I wanted to return and buy a larger size. It was simple to print out the label to return. The new dress size I ordered was in the same week. The whole process was simple and easy.”
“I bought my wedding dress online at JJShouse. i was a first time buyer and i was very happy with their service. It took a month to make and prepare the dress and deliver, but throughout that whole process, the kept communicating with me and i was informed with all the details. They're also affordable and they sell quality staff.. i would definately buy from the again and i would recommend them to my friends aswell because of their reliability and professionalism.. especially knowing that i was buying from an online store which is a continent away from me.”
“Was looking for a hat for a wedding and wanted something that looked vintage. They had a great selection and was hard to choose just one! Although I chose the slowest form of delivery(as I was ordering so far ahead of the occasion) the item still arrived earlier than I expected. Would order from again.”
“I had the best shopping experience whilst purchasing my evening gown for New Year. I was guided by the most wonderful customer service assistant online named Bruce. I opted for a custom made dress and Bruce assisted with the whole ordering process. He even took the order number once I had confirmed and made payment to track the item for me and ensure that I would receive my custom made dress in time for The New Year . The selection of styles is wonderful and you can choose your item from a wide variety of colour options. You need look no further when searching for that special dress, this is a one stop company that have it all and take any anxiety of finding that perfect dress away. Thankyou Bruce for all your help, you are an asset to your workplace.”
