Joes GE Reviews

Name: Joes GE
Address: 7463 Mt.Baker HWY Suite B, Maple Falls
Rating: 4.87

4.9 Rating 3,218 Reviews

97 %

of reviewers recommend Joes GE

4.9

Based on 3,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Joes GE:

Electronics You Want. Prices You'll ❤.

Visit Website

Phone:

(360) 362-1722

Email:

support@joesge.com

Location:

7463 Mt.Baker HWY Suite B
Maple Falls
98266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You repaired my fitbit watch band. Unfortunately, the band does not stay attached to the watch. It becomes undone and I fear losing the watch.”

Helpful Report

Hey Arlene, Thanks for trusting us with the repair of your Samsung fitness tracker. We are sorry that the band is coming undone and wish you would have reached out to us directly so that we could have been of service earlier. We do offer a 100-day warranty and want to make sure that you are happy with the repair services that you have paid for. We have sent you an email and look forward to fixing your Samsung watch band :) Matt D. JoesGE.com

“Did a great job repairing my Beats Studio! I gave it to them with multiple problems and they gave it back to me it perfect working condition.”

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“Work was very good. Quick turnaround. Always knew where they were in the process. Highly recommend.”

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“Part was received quickly and works as expected.”

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“fast service great communication easy to work with”

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“Very good fast turnaround great work 5 stars”

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“From start to finish whether buying or having repairs done, they are professionals and treat you like family.”

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“Fast and easy”

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“Quick, productive, and very friendly staff. Enjoyed the overall experience, my product came out great, and the emails were lowkey funny. Also I think its awesome that they call their workers “ninjas”??💀”

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“My son love his beats, I am so glad you were able to bring them back to life. Thank you”

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“Thrilled to have found Joe's. Great communication. Quick service. Reasonable prices. Headphone look great! Thanks! Will definitely save this shop for the next time I need a repair.”

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“Great turnaround time. I had 2 headphone sets to be repaired. Not sure why my charge was so high on the one they found no issues/problems with but at least they sent a new Aux cord for the $45 repair fee.”

Helpful Report

Hey April, Thanks for trusting us with the repair of your Beats EP headphones. I see that you confirmed the $45 repair and that we did fix the headphones for you. The headphones had an issue with the cable when you sent them into us. We removed the attached wire and put an audio port in the headphones and supplied you with an audio cable so that you can use the headphones. We also replaced the inside panel and earpads on your Beats Studio 2 wired headphones as the panel was cracked and the earpads were coming apart. We did not find any issues with the sound, but there were issues with the headphones. If you have any other questions, feel free to shoot us an email at Support@JoesGE.com as we want to make sure you are happy with the repairs that have been completed. Matt D. JoesGE.com

“Timely and well-done repair. Only concern was that renaming the Wireless Beats so they showed up with a new name in my phone listing JoesGE instead of the previous name seems unprofessional.”

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“Great communication,easy and quick return. Thank you!”

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“Fixed my fit bit, told what was found wrong, and promptly mailed it back. Saved me a fortune as could not find any one locally to fix it and felt my only recourse was to buy a new fit bit, thank you Joes.”

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“My feelings are mixed at this point. I ordered a battery for my Beats Pill and received it promptly , but it is close to one month now and I have not heard anything back about the repair to the Pill. I thought the repair would have taken less time than this or at least an update from Joes on the status of the repair.”

Helpful Report

Hey Michael, We appreciate you shopping with us and trusting us with the repair of your speaker. We are sorry for the delayed time in repairing your Beats Pill 2.0. It seems that we had an incorrect email address on file for you and had been awaiting your reply for a few weeks. We received your email about the Pill, then resent the confirmation email to the correct email address. We have shipped the Pill back to you and it should be arriving tomorrow. If you have any questions for us, please reach out to us at Support@JoesGE.com and we will get back to you as quickly as possible :) Matt D. JoesGE.com

“These people are great. My Headphones look and feel brand new. Thanks Again. Please give these people a raise. (Matt and Eddie) Excellent Customer Service. San Jose, CA”

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“Fast shipping great products”

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“Whole experience was great.awesome customer service.will definitely recommend to others.”

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“I am extreamly pleased with my experience at Joes GE. The screen on my series 4 Apple Watch shattered and Apple wanted $350 to fix it. Joes was able to fix it for way cheaper and even gave me 10% off because it took longer than expected. The communication along the way was above par as well. Very trustworthy and I will definitely use them in the future if I have to. A+++. Thank you!!”

Helpful Report

Joes GE is rated 4.9 based on 3,218 reviews