Judaica.com Reviews

Name: Judaica.com
Address: 6856 Eastern Ave NW #206, Washington DC
Rating: 3.86

3.9 Rating 303 Reviews

71 %

of reviewers recommend Judaica.com

3.9

Based on 303 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

1-888-765-5620

Email:

help@judaica.com

Location:

6856 Eastern Ave NW #206
Washington DC
20012

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Judaica.com 5 star review on 17th April 2023

Anonymous

Judaica.com 5 star review on 14th December 2021

Janise Bourne

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We didn't think the children's Chanukah items we ordered were a great value for the money. They look much nicer in the pics. Otherwise, service and shipping were fine.”

Helpful Report

Posted 1 year ago

“Received my book after two weeks. It is printed upside down!!!!! Please send me a book that is printed correctly. Thank you.”

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Posted 1 year ago

Thank you for your review, we can definitely help you resolve this issue - please reach out to our customer service team at help@judaica.com.

Posted 1 year ago

“Shipment of gift card was timely. Commenting on the condition is not applicable. Thank you.”

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Posted 1 year ago

Thank you for your review! We would be happy to sort this out if you reach out to our customer service department at help@judaica.com. Looking forward to hearing from you!

Posted 1 year ago

“Liked the star but the chain was much shorter then advertised. Barely fits around my wifes neck and she is thin”

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Posted 2 years ago

“Did not receive full order, notified them, never received the missing item.”

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Posted 2 years ago

“Was sent the wrong tracking information and package arrived more than week later even after paying for expedited shipping. No apology or refund offered.”

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Posted 2 years ago

“Present well received. But difficult on the app to work out how to purchase. Maybe a better view of what you buying”

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Posted 3 years ago

Thank you for your review! I will let our development team know about your feedback. Glad that the present was well received. ~Chana

Posted 3 years ago

“I called and asked when I would receive my order. Picked items that were filtered by things in stock and ships immediately. My package is on the way and will arrive the day before I need it here.”

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Posted 5 years ago

“Actually, I was not happy. I ordered some special chocolates as a gift for Passover (green, parve frogs) and they came in a bag, which I felt was not very presentable as a gift. They should have been boxed somehow.”

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Posted 7 years ago

“Not really that happy. I ordered several products that all arrived in 1 box, which is great. But, each product should have been packaged more carefully. The Miriam's cup that I ordered was haphazardly rolled in bubble wrap. It should have been wrapped much more carefully and in its own box. The chocolate frogs that I ordered were just tossed into the box. They should have been wrapped as an individual food product. Should I go on?”

Helpful Report

Posted 7 years ago

“item was not delivered as promised- had to call and beg to have it delivered by quick mail- which they did. Item is OK- very thin and flimsy (electric sabbath candleholder)”

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Posted 7 years ago

“Gittel and Schneur were wonderful in helping me get my orders corrected. I would have liked faster notification that my initial ordered item was sold out. Thank you. Joan”

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Posted 7 years ago

“I ordered two naming certificates, but gave you the designed an order for only one. I noticed it and had her call you to correct it. But this shouldn't have happened in the first place. I had planned to give them as presents on a specific date, but that wasn't possible.”

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Posted 7 years ago

“Products were fine and pricing was good. It was odd, when I ordered I rec'd an email that said I'd be notified when it shipped out. After 10 days I did not receive notice. We sent numerous emails and tried to call to speak to someone but no one answered calls or emails. Finally, weeks after the order, and calling and emailing repeatedly, the shipment went out. I got the items and everything was fine. Just a strange way to do business.”

Helpful Report

Posted 7 years ago

“The prayer book I ordered was out of stock and I was unaware of this at the time I ordered the book. Even though payment was made promptly, I waited two weeks for delivery. I called to find out why I had not received the book and staff was very courteous and helpful. In the future, you may consider notifying customers when an item is out of stock.”

Helpful Report

Posted 7 years ago

“I received an email letting me know that the wedding glasses (2) I had ordered were being shipped but there was not indication regarding the 3rd item I had ordered ( picture frame I ordered from artist Tamara Baskin.). I called customer service on Friday February 10th to request an update on the frame, was told that was being shipped direct from the artist and that I would get a return call about the status of the frame. I never received a follow up. The wedding is Saturday February 18th, and I still have no information on this piece. I have used this company before and never had issues, but I will question using them again.”

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Posted 7 years ago

Judaica.com is rated 3.9 based on 303 reviews