Judaica.com Reviews

Name: Judaica.com
Address: 6856 Eastern Ave NW #206, Washington DC
Rating: 3.85

3.9 Rating 304 Reviews

70 %

of reviewers recommend Judaica.com

3.9

Based on 304 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Judaica.com:

As the largest and longest-standing comprehensive Jewish gift and shopping website, we know we have an obligation to carry the items you love and deliver them to you quickly.

Visit Website

Phone:

1-888-765-5620

Email:

help@judaica.com

Location:

6856 Eastern Ave NW #206
Washington DC
20012

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Judaica.com 5 star review on 17th April 2023

Anonymous

Judaica.com 5 star review on 14th December 2021

Janise Bourne

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered one of the Emanuel products from the website and with help from customer support we received the item in excellent condition.”

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Posted 2 years ago

“Shipment arrived on time. Very happy with the service l received.”

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Posted 3 years ago

“Shipping was fast and the items were well packed”

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Posted 3 years ago

“Glad you had these Hanukkah poppers. I couldn't find them anywhere! One box arrived a little banged up but the poppers were in great shape.”

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Posted 3 years ago

Thank you for your review and feedback! Glad to hear the product arrived intact.

Posted 3 years ago

“Order arrived about 1 month late, but I received great communication from the judaica.com staff throughout the delay. The item was smaller than expected, but arrived in great condition.”

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Posted 3 years ago

“The products sold on Judaica are oftentimes of good quality but I notice sometimes inconsistencies. For example the orders might take a long time to come in or it might be very quick.”

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Posted 3 years ago

“the calenders arrived on time, but with slightly spoilt edges! regards”

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Posted 3 years ago

“I ordered a matzo storage tin. It arrived a little crushed/dented but it still works great. It arrived timely.”

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Posted 4 years ago

“The order was perfect and came in a timely fashion. I had to call, though, as I never got a notice that you received the order, or information on when it would come. Very good customer service on the phone.”

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Posted 4 years ago

“Great selection of items and a terrific customer service - Highly recommended. On the other hand, the online catalog doesn't always have all the information regarding size and description. It certainly needs some improvements.”

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Posted 4 years ago

“Both Mezuzahs arrived damaged but they went above and beyond to find me one that was in good shape. Great customer service.”

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Posted 4 years ago

“I ordered a 5book set Chumash. The shipment was supposed to be 1-4 days international. It took over 2 weeks to arrive. This is not necessarily completely their fault, as there is sometimes wait at the border, plus there were statutory holidays, but I expected maybe 7 or 8 days? I wrote them and expressed my disappointment. I was expecting excuses, but they immediately offered a full refund for the shipping. I was pleasantly surprised. This was my first time ordering, so I would trust them again with another order.”

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Posted 4 years ago

“Prompt delivery, attractive plates”

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Posted 8 years ago

“You sent out the tall it in quick order. Unfortunately, I ordered the wrong color for my granddaughter and I am hoping you will be able to exchange it as easily as it was for me to order it”

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Posted 8 years ago

“I purchased the red string from Israel. I received the string in a plastic pouch with nothing else in the envelope. I would have appreciated a written description of what the meaning is behind the string or a certificate of authenticity that it actually came from Israel as it stated on the website. Just a recommendation. This would have made the gift much more meaningful.”

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Posted 8 years ago

“Very happy with my products. I received everything in one package which was awesome. I was a little impatient for the arrival. I will order form judaica again. Thank you Karen F.”

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Posted 8 years ago

“The order came so fast! I needed it for Passover, and it came on time!”

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Posted 8 years ago

“Had options for all items I was searching”

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Posted 8 years ago

“I placed my first order on March 17th. I did not receive confirmation of the order being shipped until March 20th. Other vendors are able to ship on the same day I order on line, or ship on the day after I placed the order. As of today, I still have not received the order. In addition, I received several e-mails that I had other items in my cart. Yet, when I accessed my account, the cart was empty. I do like your broad selection of items and the very thoughtful collection of products that you offer. Kind regards!”

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Posted 8 years ago

“The Tallis is very pretty in person. The color is more light blue than turquoise (it looks turquoise on my monitor) but other than that is just as we thought it would be. The organza is soft and not scratchy to wear.”

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Posted 8 years ago

Judaica.com is rated 3.9 based on 304 reviews