Login
Start Free Trial Are you a business? Click Here

JUMIA Reviews

1.9 Rating 102 Reviews
22 %
of reviewers recommend JUMIA
1.9
Based on 102 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 19%
Accurate And Undamaged Orders
Greater than 57%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

Write Your review

JUMIA 1 star review on 12th April 2022
Anonymous
JUMIA 1 star review on 16th August 2021
Shah
JUMIA 1 star review on 16th August 2021
Shah
JUMIA 1 star review on 14th December 2020
Anonymous
JUMIA 1 star review on 14th December 2020
Anonymous
JUMIA 1 star review on 14th December 2020
Anonymous
JUMIA 1 star review on 14th December 2020
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
I ordered for a smart phone in 2016 as mine was damaged, I waited patiently for weeks, they sent me message that I should get my money ready as their agent will soon come to deliver ,only for me to call the agent and was disappointed. He said he was never assigned to deliver any phone to me. I was so disappointed after waiting for so long, though their customer care apologised, but then, I was already disappointed.
Helpful Report
Posted 8 years ago
Very fast on order updates and delivery
Helpful Report
Posted 8 years ago
JUMIA is rated 1.9 based on 102 reviews