Just Junk Reviews

Name: Just Junk
Rating: 4.77

4.8 Rating 3,474 Reviews

95 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 3,474 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very quick and tidy . Excellent service”

Helpful Report

“This is a franchised organization that has a lack of consistency of pricing and service. I have used the company on 2 separate occasions. They are expensive and appear no different than other JUNK SERVICE companies. . Their employees are paid minimum wage which is why the company puts onus on customers to tip their employees. I am glad they were able to take my junk but also glad that their employees left as soon as possible. Last experience was stressful involving haggling and negativity. I was told that I was being aggressive because I insisted that the bill be made out to my late mother's estate. I paid the bill so why take your frustrations out on me the customer because you are doing a job you do not like and getting paid minimum wage? No I did not tip this person. The bill was over $300 dollars!!! I will not be using this service again. I also do not like the fact that the company puts my email address on their mailing list without my permission.”

Helpful Report

Hi Josipa, Thank you for your comments. We take all customer feedback very seriously and have ensured to forward yours on to management for further review.

“Matt and Cole were awesome!! They were professional, efficient, and very friendly. Our company was very happy with Just Junk, we absolutely recommend them! 10/10.”

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“My sister, and l we're cleaning out a large 5 bedroom, 4 bathroom house we already had a bin rented on site, but with just the two of us we became overwhelmed. We decided to call Just Junk we were impressed that they were able to send out a large bin truck with a couple of guys the same day. When a couple of guys came they also became overwhelmed with all the junk we needed hauled away, so they called their boss ( mind you this was after 5 pm) and asked for more help, he came promptly with a couple more guys to help out. Within no time the bin was loaded up with junk. We were very happy with all their help and service.”

Helpful Report

“First time in a long time writing a review, but this company deserves a positive one. They did everything right. Great customer service, on time and respectful, and great value. We needed a heavy treadmill moved out of our basement, and they did so quickly, and without damaging anything. I would use again, and recommend.”

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“Friendly staff, professional, prompt & an affordable junk removal company”

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“Very very professional service, and pleasant workers I can't put into work how great they are because I would be rambling on and on. If you require any service they provide hire just junk and don't think twice. You will not regret it. Mark and Nancy.”

Helpful Report

“They were very good. They came in and quickly removed many items we had. It was not the cheapest but very convenient and we did have a lot of 'stuff'. They were super quick and professional. I would never accuse them of being super friendly... but they did their job, were available at short notice, and we were happy with the service.”

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“Crew arrived on time and were very courteous, prompt and professional.”

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“Great service - fast, efficient and friendly!!”

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“Very professional and willing to go the extra mile. Great experience and will definitely use this company again!”

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“Excellent fast service. Good fair price”

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“The 2 guys were amazing, thank you!”

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“Great work and fast Would recommend”

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“Fast and convenient! Our garage looks spic and span now!”

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“They arrived on time and cleaned up when they were finished.”

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“The guys were very pleasant. They had the job done in short order. I have used Just Junk 3 or 4 times now. I'll be back again. Very pleased with your Company. Kent B”

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“Fast response, professional work, hard working staff, fair price. I would 100% use again.”

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“great crew did an excellent job i was impressed”

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“I was very impressed everything went smoothly. I will be calling again in the Spring for another junk removal. Thank you for a very pleasant experience.”

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Just Junk is rated 4.8 based on 3,474 reviews