Just Junk Reviews

Name: Just Junk
Rating: 4.77

4.8 Rating 4,157 Reviews

94 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We just had tree trimmings but got charged for half a truck load, with no consideration of weight so the price seemed excessive.”

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“It was what I expected. Showed up during their window. Price was a little more than I thought for a minimum load but not unreasonable. Carried the tube TV from the basement to the truck.”

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“The actual service was prompt, efficient and professional. Payment was complicated due to some confusion with email address. All in all quite satisfied”

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“Expensive cost”

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“Way too expensive but they were quick and very nice”

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“Very high cost for what was taken. A shame because I’ve used Just Junk several times, but will have to look elsewhere for better pricing. On top of that, the debit machine was broken.”

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“The service was easy to use and quick to respond. Price was quite steep. After $25 rebate, the total was $175—For the truck to pull up to the sidewalk where I had the item waiting and toss it in in under 5 minutes.”

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“They picked up my mattress as agreed but didn’t honour the discount they committed to on the phone.”

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“You guys are too expensive.”

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“Way too expensive”

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“They Rushed And Hit the out Side wall Taking it out . I am Happy its Gone Still little expensive.”

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“VERY expensive for less than an hour of work”

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“Great service but a bit expensive for half a truck of branches!!! Over one thousand dollars. In the future I will do the ten trips to the dump.”

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“Very timely. Too expensive.”

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“Our pick up time kept getting pushed farther and farther back. It’s probably better to just say morning or afternoon than to keep calling every hour. Once they arrived it was handled very well.”

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“I’m ok with the price if they really do donate and recycle. I had to tell the one guy twice that he was tracking in mud before he did something. They are definitely fast. Maybe too fast. My biggest peeve was that they put two dents in my brand new fridge and didn’t say anything. Still happy that that stuff is out of my house.”

Helpful Report

Thank you for your feedback, Linda. We appreciate all customer feedback and we have ensured to forward yours on to management for further review.

“While I got some junk removed, they did not take all of it. Going so far as to remove some already loaded pieces before taking off. I was disappointed. It certainly wasn't the service I was expecting for the amount I paid.”

Helpful Report

Thank you for letting us know, Rita. We appreciate all customer comments and have ensured to forward yours to the management team for further review.

“The employees and the service were excellent! But you are ridiculously overpriced. We paid over 300$ for about 5 mins work. Maybe less.”