Just Junk Reviews

Name: Just Junk
Rating: 4.76

4.8 Rating 3,504 Reviews

95 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 3,504 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guys were excellent but I was told when I phoned it would cost me around 160.00 ut when the guys came he told me that it would cost me 289.00 I was not a happy camper and I told him when they finished he told me 230.00 very happy with the service guys give me but was not happy with the price thks”

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“This is about the fifth time I have used your service. The team that came this time was extremely unfriendly. Did the job but had to ask them to wear boot covers so they wouldnt dirty the floors. In general your service is too expensive.”

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“The service was good but way too expensive for me to use again.”

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“Was not impressed with the $50.00 overcharge for labour”

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“The cost of removal increased significantly "on the spot" but I had no choice but to pay it as it was the closing day.”

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“To expensive and pressurized sales tactics”

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“Paid more than what was quoted.”

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“Service was prompt, professional. My only beef - the online estimate was WAY OFF - original quote $180 (approx) and onsite quote was $540 (approx).”

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Thanks for bringing this to our attention. We appreciate your feedback and have passed it on to management for further review.

“Fast and efficient and professional but they showed up with a truck that was already almost full and I'm not sure if the price really reflects on what I should of been charge. If the truck was empty I believe my rate for haulage would of been less.”

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“I was O.K.”

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“Web page says that Just Junk takes tires. Drivers said they don’t take tires, but they thought I could take them to Canadian Tire. Also if you don’t stand and watch over them, the drivers forget to take things even when asked them to take.”

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“Your two employee's were courteous and got the job done. But,they bumped a wall and put a small hole in it....I was also having my house painted at the time so the painter repaired and re painted it. Their truck was backed up on our sidewalk which is a cobble stone type. When they left I noticed that the walkway had an indentation in it from where the wheels were. I had sent this in on a survey you sent me earlier but hadn't heard anything.”

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“Quotes me $450 I took it to the dump for $24.”

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“There were two men working on the removal of 2 sheds. One was rather large and both the men should have been working on it together. Because of the size, the one person could not handle it alone. Because of this, a limb was torn off my apple tree and my flower bed was trampled with one of my rare plants getting crushed. Needless to say I was upset. Other than that they cleaned up after themselves as per usual.”

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“Gave me a last minute appointment and were punctual, efficient and personable. They were respectful of each other and worked well as a team.”

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“Guys were very polite and friendly . Very quick . But really really expensive in my opinion”

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“When I booked the appointment the lady on the phone said they would come and give me a quote then remove the item on the spot. They had to come 2 days later. Once the job was completed one of the guys called about 10 times. I was in a meeting and could not answer. When I did speak to him I gave him the owners number for payment and he was rude on the phone. He called the owner then called back again saying the owner did not answer. He called her again and received payment right away. Just a bit aggressive.”

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“Pretty Good service just had a few things to donate which were not treated as donate but as junk”

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“The guys that came very quick, polite and left a clean area. I was a little disappointed that they wouldn’t take the piano as I was quoted for the removal of it as well and it said on the website Just Junk would take pianos. It was on the lower level was the reason I was given. This was one of the main reasons I called Just Junk was for the removal of the piano.”

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“I expected the truck would be a bit larger than it was. My son thought they could have taken more than they did but cannot say either way. Guys were pleasant and worked quickly.”

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Just Junk is rated 4.8 based on 3,504 reviews