Just Junk Reviews

Name: Just Junk
Rating: 4.76

4.8 Rating 3,535 Reviews

95 %

of reviewers recommend Just Junk

Company Reviews

Metrics

Info

4.8

Based on 3,535 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Just Junk:

JUST JUNK® does one thing really, really well: we remove junk. From old furniture and appliances to yard waste and renovation debris, we haul it all. We also recycle and donate to extend your junk's life. Call or book online today!

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Just Junk 5 star review on 15th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely satisfied with this company's service. I required a freezer to be removed from a basement for my client quickly. Impressed with the company's quick action with booking & the removal. The freezer was awkward, but Travis and Robbi were efficient and experienced. They made the removal look effortless. Very professional. Will use them again on the next deals that needs it :)”

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“Excellent service, removed some challenging items from my basement and both gentlemen were very professional and even cleaned up with a broom & dust pan when finished. Not only were they on time but even early and we are in Whitby. If you got junk to get rid of, don't hesitate to contact these guys with fair pricing.”

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“Awesome crew and service! Very reasonably prices AND so convenient. I highly recommend them.”

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“I phoned JustJunk around 10 this morning. By 2 o'clock Steven and Phil had shown up and removed my big heavy couch. Excellent service guys. I will definitely be recommending the company to everyone I know. Thank you so much.”

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“Quick, efficient and very polite. Blaine & Jeff were fantastic and got the job done with no mess. Thank you guys!”

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“Although they offered same day service, when the service men arrived and gave me a quote it was OVER the top ridiculous. I immediately told them I would not require their services and would never have called them if I had know it was going to cost that much. They immediately reduced their quote by over HALF, which just indicated to me that they were trying to swindle me with the first quote. I don't mind negotiating, but with their original quote being so ridiculous it made me feel like I was dealing with slimy criminals. Why not just give me a reasonable quote to begin with? I will never use this company again.”

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Thanks for letting us know. We've forwarded your comments on to the management team for further review.

“quick ,easy ,fair price...what more could you want.. I feel like Dorthy in the Wizard of Oz . Just clicked my heels and the junk was gone!!”

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“I requested an estimate on behalf of a friend, and as promised your reps, 2 very nice young men called ahead and then showed up on time. My friend was somewhat overwhelmed as she had discovered a serious mouse infestation in her apartment / furniture, and your reps were polite, professional and considerate. They came back the next day and very efficiently removed everything as requested. I would definitely recommend your service!”

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“So happy with your service. On time, fast and the guys, Jeremy and Jason were fabulous. I will use your service again!!!”

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“Same day service. Very friendly two men helped dispose of dresser in a difficult place to reach. They were polite and took their shoes off at entrance like I requested. They were personable and careful not to damaging/ scratch anything on the way out of my house :)”

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“Quick and easy removal of items from my driveway. Friendly and helpful staff who arrived on time and quickly completed the job. Would recommend”

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“We are moving and had a pile of random junk to get rid of. Edmund and Mike showed up on time, provided a fair estimate and got right to work. Great attitude and great service.”

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“Great team (Jason and Mike); very pleasant; on time and fast Will call JustJunk again when the need arises. Thanks guys for a job well done!!”

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“Appointment was verified by email as well as an email reminder. A telephone call the morning of appointment was receive to verify time window. I receive a call from driver shortly before arrival. The crew arrived within the appointment window. So, I was kept well informed. The crew, Jason and Mike did a took a look, gave me a quote which I accepted. This quote was with the estimate given to me when I booked the appointment by phone. Junk was removed and we are happy now.”

Helpful Report

“I had been worried about having the old chest freezer removed from our basement after it gave up the ghost on Thanksgiving day. I phoned and scheduled two appointments, one with JustJunk and the other with a competitor. Zack called me to say he was in the area and could drop by earlier than expected. I found him to be friendly and respectful of our concerns, courteous and very knowledgeable. I was so impressed with his attitude and demeanor that I made the decision to go with JustJunk and not bother with the other appointment I had scheduled for the same afternoon. I cannot say enough good things about these two young men; the did an absolutely brilliant, top notch job of removing our old chest freezer without causing any damage to anything else in a relatively tight space. Seriously amazing job. My hat is off to Zack and his colleague as well as to JustJunk for hiring such polite and accomplished workers. Based on our experience I recommend JustJunk wholeheartedly. Do not hesitate or look further; they will get the job done beautifully, courteously and in a timely manner. Now I know who to call the next time we need this type of service. Thank you so much! FIVE THUMBS UP!!!!!”

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“Just had Jacob and Scott come and get all my junk. Very nice and professional. Would recommend to anyone anytime”

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“Very efficient and professional staff”

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“Great guys. Very efficient. Would not hesitate to recommend them and use them again”

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“We had a team come in today to clean out my father's residence, as he has been placed in a home, I can't say enough about how professional, clean and efficient they were. They were on time, and had the whole house clean in less than 2 hours, and there was 62 years of stuff to get rid of. I would highly recommend them for any type of clean up job, my family was extremely impressed with the team, company and price.”

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“We were very pleased with service provided -- fast and efficient.”

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Just Junk is rated 4.8 based on 3,535 reviews