JUST Water Reviews

Name: JUST Water
Address: JUST Goods Inc. 311 West 43rd Street, 12th Floor ,, New York
Rating: 4.09

4.1 Rating 950 Reviews

74 %

of reviewers recommend JUST Water

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

JUST Water 5 star review on 8th May 2022

Dawn Tuthill

Renee Johnson

JUST Water 5 star review on 9th March 2022

Lori Whitley

JUST Water 5 star review on 6th March 2022

Renee Johnson

JUST Water 5 star review on 5th February 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the packaging and clean taste. Would love if the infused waters were a little stronger in taste. Would also love to see a citrus flavored water.”

Helpful Report

Posted 3 years ago

“I love Just Water! The delivery turnaround though is somewhat unpredictable with delays or taking longer than the estimated days.”

Helpful Report

Posted 3 years ago

“I love the taste, the environmental focus, and your community outreach (Flint, MI). I would suggest you redesign your spout and top of the carton as I always have to rip out the spout to get the last few ozs of water from the carton (and at the cost, I want to get it all). Also, I ordered my last order directly from JUST. I have only opened one box so far, but one of the 33.3 oz cartons had leaked some in transport. No big deal, but thought you'd want to know. The only reason I give 4 out of 5 is the spout design. The only reason for 9 instead of 10 for the likelihood of recommendation is the high cost.”

Helpful Report

Posted 3 years ago

“I love the taste of the water - so refreshing! My only complaint is that the fizziness/carbonation does not last to the end of drinking the water-goes flat pretty quick. Perhaps it's the high altitude in Denver, CO - but I don't have the same issue with other carbonated beverages. Maybe consider a 12 oz. bottle.”

Helpful Report

Posted 3 years ago

“Great for my teeth. Also it has a very good taste”

Helpful Report

Posted 3 years ago

“Be careful when ordering they will attempt to lock you into a subscription. It was not very clear and they are counting on our support of this good cause, so we let our hard down. They are very deceptive.”

Helpful Report

Posted 3 years ago

“Water tastes pretty good, and the sustainability promises are comforting when most other options are straight plastic bottles.”

Helpful Report

Posted 3 years ago

“I was so excited to find this water because everything else that has some type of essence or natural flavour in it is soda fuzzy/pop like. I don’t like drinking carbonated drinks and I prefer water. Water is sometimes hard to drink so much of so the lemon essence just water is fantastic it tastes like water yet has a sense/flavour of lemon, couldn’t be more perfect. I used to love the Blackberry flavour but now it tastes like cherries to me… I think they have changed something in it.”

Helpful Report

Posted 3 years ago

“Love the carton vs blastic bottle. Seems the water doesnt fill all the way to the top, and the cases come in cardboard boxes, which makes it a little wasteful and difficult to take out.. would prefer many cases to come in one box so its less waste and easier to ake out.”

Helpful Report

Posted 3 years ago

“I look forward to every delivery!!! JUST is refreshing and my body thanks you!!”

Helpful Report

Posted 3 years ago

“I love the product. But it took several weeks before my water was even shipped.”

Helpful Report

Posted 3 years ago

“Only took away a point due to QC of packaging. A handful of the bottles had spacing near the cap which causes water to leak during transport and also during pours.”

Helpful Report

Posted 3 years ago

“We love the water and having it shipped automatically. Sometimes the cartons will be damaged.”

Helpful Report

Posted 3 years ago

“The quality of the water is actually excellent. Processing was kind of long after payment, but its very good. 4 out of 5 stars.”

Helpful Report

Posted 3 years ago

“Water is great. Some of our water bottles leak during the transit of them however.”

Helpful Report

Posted 3 years ago

“My wife love the water, but delivery is to long”

Helpful Report

Posted 3 years ago

“Just water is my favorite water. Taste, packaging, the insulation, all of it. Unfortunately their shipping and customer service not as great. However I will continue to purchase because IMO there is no other product on the market that compares.”

Helpful Report

Posted 3 years ago

“I love Just Water. Am disappointed in this last order. After a week of no updates I asked for info on my order and got no apology, no explanation, just a brief message that my order finally shipped.”

Helpful Report

Posted 3 years ago

“I love Just water for the paper bottles. It tastes great and enjoy the flavors and that it’s an essence and not natural flavors. Miss the blackberry though.”

Helpful Report

Posted 3 years ago

“WATER IS GREAT BUT DELIVERY IS NOT THE BEST”

Helpful Report

Posted 3 years ago

JUST Water is rated 4.1 based on 950 reviews