JUST Water Reviews

Name: JUST Water
Address: JUST Goods Inc. 311 West 43rd Street, 12th Floor ,, New York
Rating: 4.09

4.1 Rating 950 Reviews

74 %

of reviewers recommend JUST Water

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

JUST Water 5 star review on 8th May 2022

Dawn Tuthill

Renee Johnson

JUST Water 5 star review on 9th March 2022

Lori Whitley

JUST Water 5 star review on 6th March 2022

Renee Johnson

JUST Water 5 star review on 5th February 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the water but, the shipping takes a long time to get to the west coast.”

Helpful Report

Posted 3 years ago

“Received 100 waters. All was good with the exception of a box with loose waters (not upright and organized as the others). Three of those waters leaked all over the others and we could not use them and it was a hassle to clean up the mess. I would strongly suggest repacking so this does not occur again.”

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Posted 3 years ago

“The flavors and carbonation is great. However, at least 2 of my lemon were flat as received which is disappointing given the price. Delivery was also very long.”

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Posted 3 years ago

“Last two packages I revived have been leaking”

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Posted 3 years ago

“Hello, I was very excited to find just water lemon and Blackberry product especially because it’s water infused without any carbonation/pop. I have a standing order. However the reason for the three stars is because you changed the organic/natural infused organic essence with natural flavor that doesn’t taste at all the same, it has a bitterness to it that the organic infused essence doesn’t. Also since you changed it Blackberry now tastes like cherry (i’m not a fan of cherry flavor and I am allergic to mint, therefore the only flavor I can get is lemon what doesn’t taste the same anymore.) Anyway I hope you can go back to infusing it with organic essence and not continue using the excuse of cOVID-19.”

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Posted 3 years ago

“Very delicious and refreshing taste due to I like lemon flavor water.”

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Posted 3 years ago

“Shipping seems to get worse with every recurring order. May have to look for another source of water subscription”

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Posted 3 years ago

“I love how sustainable the packaging is but every time I order there’s always several leaking. The tops are very delicate and tear off easily so you can’t drink from the bottle a lot of tops bc the top mouth fell off”

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Posted 3 years ago

“The packaging is great and the regular water and the sparkling water look great on the bar and for parties. However, I'm not crazy about the sparkling packaging because neither of us could twist open the tops. Because of this, we can't use the sparkling for our day-to-day needs.”

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Posted 3 years ago

“Gave a 3 because I love the regular water but decided to get the lemon this time and it tastes like floor cleaner. Not good.”

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Posted 3 years ago

“Increased their prices. It was already at a premium. The increase is just silly at that price point per bottle.”

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Posted 3 years ago

“Received my order recently and a few bottles were leaking. Also the the cap is extremely difficult to open. Thought you should know this.”

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Posted 3 years ago

“The water is good, but each shipment has a couple boxes that leak around the opening. Some to the point that the cardboard shipping container is wet. Redesign please!”

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Posted 3 years ago

“I love the idea behind this water! My only complaint is that the top sometimes comes off and is unable to reseal. Sometimes when I receive my monthly package the whole box is wet because a couple of the tops have come off. Sometimes when I try to take the lid off the whole thing comes off and the lid is still sealed when the whole plastic part comes. off.”

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Posted 3 years ago

“At first the water had a nice refreshing taste. But two weeks later it left an after taste in my mouth. I had a friend of mine taste it prior to Thanksgiving. They also said it had a “funny taste””

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Posted 3 years ago

“bottles arrive leaking or some completely empty”

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Posted 3 years ago

“Good water, these bottles have A rough tip where the mouth piece is and it can be scratchy.”

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Posted 3 years ago

“Flavoring is too subtle for me. I would like stronger flavors to disguise water.”

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Posted 3 years ago

“I like the concept and want to support the brand, but the latest delivery I received had a few bottles that were leaking.”

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Posted 3 years ago

“The water tastes fabulous and I love the concept and the packaging but there is a lot to be desired for the delivery. The last couple of orders I finally felt like someone was listening but initially I felt like it was falling on closed ears. I placed 7 orders with your company and only 1-2 have been completed in a timely manner. The rest of the orders all had issues and to the customer it doesn't matter whether it is your company or the method you use to ship - it still reflects on your company. Still waiting on a great experience with your company.”

Helpful Report

Posted 3 years ago

JUST Water is rated 4.1 based on 950 reviews