Juul Reviews

Name: Juul
Rating: 1.92

1.9 Rating 358 Reviews

19 %

of reviewers recommend Juul

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1.9

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Joshua Markham

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pods leak all over the place and waste of money because of this. Has a good vape only for short while. says that one pod is equal to a pack of smokes. Crappy product. waste of money”

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Posted 4 years ago

“I love my juul it helped me cut back my smoking almost down to none and also its hell of cheaper i also love it because ibwork for a hotel and can smoke it inside another thing is it fell in our swimming pool and it still works perfect juul is absolute 🔥 🔥 🔥”

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Posted 4 years ago

“I love my juul it cut back my smoking to like 3 a day also it was NOT very expensive the pods taste almost exactly like my cigarettes Another thing is i work for a hotel and i can do it in side and it also had fell in our swimming pool and still works like new highly recommend juul”

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Posted 4 years ago

“The pods leaked all over, the pod isn’t as big as some other pods(1/2 the size), the pen constantly gave me issues and dis not hold a charge long. I called Juul to get a refund and send the pen back and they basically said I’m stuck with it no refunds on opened products. Juul sucks!!!”

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Posted 4 years ago

“I've been using a Juul for about 1.5 years and more frequently than should ever be acceptable I'll get a package of pods that dont vape at all, they just burn the cotton wick. I finally decided to reach out since these 4 packs are around $18-$20 a piece (meaning I just wasted $18 on an unusable product), to which they said they would give me 25% a 2 pack. Which is the equivalent of around $5, but I'd have to pay for shipping which is around $7 so I'd be out an ADDITIONAL $2. Absolutely unacceptable. For a company to expect its loyal customers to eat the cost of THEIR mistake is just disgusting. I spent around 30 minutes arguing the above, to no avail. Needless to say, they just lost a customer who spend an absolute boat load of money on their products- guess they dont care about losing my money as they could obviously care less about taking care of their customers. What a disgrace and sham of a company.”

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Posted 4 years ago

“I LOVE my Juul!! I smoked cigarettes for 40 years. I got a Juul with FLAVORED vape and quit cigarettes in 4 days. I only use a Juul now. Please don't take away the Juul!!! There are so many of us that quit smoking real cigarettes because of it. It's easy to use and I'm saving so much money! Thank you so much for making the Juul!!”

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Posted 4 years ago

“Started JUUL in Jan 2019. It has helped me tremendously. Smoked since I was 16, I am 63 and tried everything to quit for many years. I am finally off cigarettes! THANK YOU JUUL! I am a happy customer!”

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Posted 4 years ago

“Age verification failed? get a new system.”

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Posted 4 years ago

“Went through 4 devices in one year. Spent $20 every 2 days for pods. Pods would leak. Always would have to charge it because the battery didnt last long Terrible company.”

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Posted 4 years ago

“Terrible dealing with customer service for a product that you're going to have to throw away a quarter of the pods since you'll draw vape juice into your mouth. Initial response was quick but subsequent ones took days. Offered me a coupon that didn't do what they promised. Gave me 25% off instead of a two pack of pods for a dollar.”

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Posted 4 years ago

“While the JUUL got me off cigarettes it did have some bad side effects. Quit cigs May 6 2019, started JUUL May 6 2019. Started to get fullness in stomach, gag reflex was getting bad and followeded by wretching. My husband asked...didnt this all start around the time you started JUUL. I quit using the JUUL and to my suprise almost all symptoms stopped, no more gagging, wretching and nausea. On the other hand I am off cigarettes but afraid of the long term effects of this.”

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Posted 4 years ago

“DONT BUY THE JUUL IF YOUR A PACK A DAY SMOKER+......SPENT 50$ ON 4 PODS AND THE BATTERY/CHARGER...THE PODS DONT DRAW....I WILL TRY QUITING SMOKING WITH THE NEW BLU --AS I HAVE FOUND THAT IT HITS MUCH BETTER.”

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Posted 4 years ago

“Juul doesn't draw....smoker for almost 30 years...spent 30$ on 4 pods----plus the cost of the battery /charger...you take a few puffs---and its kinda satisfying...then it simply wont draw....waste of 50$...I will continue seeking a smoking alternative. Juul sux...”

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Posted 4 years ago

“I bought a few months ago. At first wasnt bad. But I couldn't stand the flavors they sell in gas stations. I went online to realize that yes you can buy other flavors but its gonna cost you $7 shipping fee! Really???!! And they say it's to prevent teen smoking 😑 um it was much easier for me to buy the pods online than at the gas station and I'm 30! Let parents prevent teen smoking! They need to be the ones who stop their kids from being irresponsible! And now this morning juul is suspending all fruity flavors!! I'm done with them! That was the only reason I would buy them bc I liked the mango and creme. I'm going to pitch it at this point. No reason to have anymore. If I could rate 0 I would”

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Posted 4 years ago

“Using the Juul approximately a month now, it drys out my throat, n gives me a horrible dry cough.”

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Posted 4 years ago

“Juul did help me quit smoking, which was a miracle. Soon after, i started to find myself with vape in hand all day. I started getting a deep ache in my chest, numbness in my hands and arms, as well as my face at times, and shortness of breath. I decided to quit Juul 4 weeks ago and finally starting to feel better. I think Juul could be a great tool in quitting smoking when used in a controlled way (Perhaps prescribed by a doctor) as it erased any desire to smoke cigarettes again.”

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Posted 4 years ago

“I really enjoy the Juul "WHEN" it works. I am on my 4th one since March. Can't get more than a month or so out of it. The first completely stopped working, the second and third couldn't hold a charge more than an hour or so. And again the third and now 4th rarely connect to the pods even after thoroughly cleaning.”

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Posted 4 years ago

“I had heard about juul and got an offer that made it worth the trial. VERY DISAPPOINTED. The battery doesn't last much more than 12 hours. And the pods, maybe a day. When I tried to use the juul website to sign up you HAVE to give them your cellphone number for autoship and other idiocies that I won't be using because I won't be buying it again. I'm sticking with Vuse Vibe which is less expensive and both unit and pods last for a couple days. Some of their pods can leak though.”

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Posted 4 years ago

“Worse customer experience of my life and I work in IT. After originally signing up, phone verification, and age verification I couldn’t sign in again. Forgot password never emailed me either so I tried support. It took days to respond. After I couldn’t sign in I tried another email. They informed me I couldn’t have multiple accounts and asked which to use. So I replied and told them. It took several more days for them to respond saying they would disassociate my number so I could use the opposite email. They said I would get another email notice when it’s done. Another week later and I haven’t received the notice nor a response to any of my follow ups. I’ve never had to try so hard to spend money.”

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Posted 4 years ago

“I've gotten several juul pods and they leaked all in my mouth and got on my lips. This burns very bad. The pods are very expressive and I feel that I'm just throwing away money. So far I've spent a small fortune on them and feel regular smoking is better. I can't get a refund for all the defective ones. This juul stuff is bad news!”

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Posted 4 years ago

Juul is rated 1.9 based on 358 reviews