Karrimor Reviews

Name: Karrimor
Rating: 4.08

4.1 Rating 6,506 Reviews

76 %

of reviewers recommend Karrimor

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4.1

Based on 6,506 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

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Karrimor 1 star review on 28th March 2023

Anna Silsby

Anonymous

Karrimor 1 star review on 13th April 2022

Lyndon Bushnell

Karrimor 5 star review on 12th February 2020

Dorothee Therrien

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cannot fault the service. At every stage of the order I was informed of its progress. Immediate confirmation and prospective delivery date and in fact it was two days earlier than anticipated. Three to 5 days promised but in fact it was two days. . Oh and the product is perfect and a bargain. Last seasons stock at a third of the new season price I will certainly use you again and recommend to all my friends”

Helpful Report

Posted 10 years ago

“Excellent communication and speedy delivery to collection address”

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Posted 10 years ago

“a very good experience shopping on line with Karrimor. got the walking shoes I wanted at a good price and delivered in a good time. Thank you.”

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Posted 10 years ago

“Ordering, delivery and collection was swift and easy.”

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Posted 10 years ago

“Very impressed by ease of ordering product, delivery tracking service update system, very quick delivery time despite choosing standard 3 - 5 days and the product being correct on opening parcel.”

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Posted 10 years ago

“I received a pair of KSB Pioneer boots pm on 07/08/15. The material on both sides of each tongue is badly creased and badly fitted and will not tuck away neatly when the boots are tightened up. This means that the boots when worn for a while they will irritate the top of the foot and lower ankle. I have owed several pairs of KSBs (the first in the Royal Marines) and other makes of walking boots and know how they should fit correctly. The front of them also look slightly different as they are from a different pair. I have paid £2.80 through Royal Mail to return them (sent am 08/08/15), which I do not agree with, as the boots are faulty. I have now paid £6.50: Next Day Delivery and £2.80: Return Postage - Total £9.30, making delivery of the boots expensive. The boots are to be used for several charity walks, culminating with an 180mile walk next summer. They were to be used 09/08/15, hence why I paid for next day delivey; this is obviously now not possible, causing me inconvenience. I gave great thought about which boots to select and spoke to serving Royal Marines - who are using them at present, hence ordering KSB Pioneers. I hope the boots sent out as replacement are fully quality checked and the tongue and everything else are 100% correct; I really don't want any other problems. I emailed Karrimor Customer Services, with no response; I also emailed Sports Direct Customer Services with no response, I had to phone Sports Direct Customer Services after driving to a local store, who gave me the number. Sports Direct CS reassured me the boots will be thoroughly inspected before dispatch - I hope this is the case.”

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Posted 10 years ago

“Very good! Price and quality”

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Posted 10 years ago

“Nice price,quick delivery,nice quality...”

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Posted 10 years ago

“The waterproof walking shoes were as ordered but as the heels are of a rough fabric finish can cause blisters therefore if you continue to have these manufactured might I suggest you make the internal heel of the smooth cushioned variety as indeed you, and other manufacturers, do with other shoes/boots.”

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Posted 10 years ago

“Item never arrived on time, despite receiving an email stating the date it would arrive. I waited in all day and it never came. I didn't get the boots in time for my walking holiday - very dissatisfied sadly.”

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Posted 10 years ago

“The wording of your email notifications are too ambiguous. I was told on Tuesday that my order was "processed", when really this meant it was ready to be collected.”

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Posted 10 years ago

“Very quick service reaching New Zealand in less than one week! very good.”

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Posted 10 years ago

“Excellent coat that felt strong and put together very well. Confident in the zips and they don't feel like they're about to snap or rip anytime soon. Only picky Con there is, are the long loose threads that are on the coat, but they can be cut off with ease.”

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Posted 10 years ago

“Very efficient delivery and product was of very high standard, I find all karrimor running clothing to be extremely comfortable and always a good fit.”

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Posted 10 years ago

“Very fast and free delivery with no fuss, excellent pair of walking poles at a very good price.”

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Posted 10 years ago

“Great price and fast delievery. Ordering sunday night and arrived tuesday in Denmark”

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Posted 10 years ago

“Excellent company and service : ))”

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Posted 10 years ago

“Apart from being 1 day late, there were lots of communications to inform us of it. Great shoes Thanks”

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Posted 10 years ago

“Order was quickly and accurately delivered. Just a shame none of the shoes actually fitted me. But, full refund (excluding postage) was also very quickly processed. If I had been able to print a return postage label from the website - giving me either free returns or the option to purchase return postage at much cheaper Karrimor rates, score would have been "very good".”

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Posted 10 years ago

“good delivery with DHL”

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Posted 10 years ago

Karrimor is rated 4.1 based on 6,506 reviews