“Ordering, packaging, gift wrapping, dispatch and delivery were fine - no complaints. However, your communication post-delivery was not.
I received an email a week after delivery saying if I made the same purchase again (at least a couple of hundred dollars) I would receive some free stuff. The offer closed at midnight that day. It said 'complimentary ... with your purchase today' and thus appeared to be not only 'for a limited time', but for an extremely limited time (less than one day).
I emailed back asking if I could have some free stuff too. Brad responded, asking to confirm my order. I gave him the details. Then..... crickets. Then lots of pre-Christmas offers, but no response from Brad. I reminded him a week later that I hadn't received a response. Then.... more offers. I had to turn them off in the end, they were so annoying.
Nearly three weeks later, and I still haven't heard anything from you. Leaves a bad taste in my mouth, not just the failue to respond, but the disingenuous offers, that aren't really offers at all.”
“Magellan sparkling is hard to find. A mate recommended it to me he said it tastes like Xmas. He passed on suddenly a few months back. This is his tribute.”
“Found a hard to get 700ml liqueur at Kent Street Cellars. For some reason only 500ml was readily available when I was looking... even in Dan Murphys. Price was competitive. Ordering online was easy, and delivery was fast. Highy recommended.”
“Once again, after some years, my latest order was dealt with efficiently. K.S.C. kept its progress updated and it arrived safely within the expected period of time - 2 business days. I 8
This company is my go-to for very special occasions. Their stock is amazing!”
