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Kent Street Cellars Reviews

4.7 Rating 3,990 Reviews
92 %
of reviewers recommend Kent Street Cellars
Read Kent Street Cellars  Reviews
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I have purchased the wine for over 2 plus weeks ago, it has not been delivered and just get the notice that is has been delayed. The wine was purchased for me to take out the country and time is getting really close and still yet received the wine and a feedback. Past purchase, service was good though.
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Posted 1 year ago
Packed shipped and in my hands quickly. Updated all the way and what I ordered was was I got.
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Posted 1 year ago
I can't really provide a review because I haven't received my order and it has been two weeks, despite repeated follow up.
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Posted 1 year ago
Terrible customer service; I understand that shipping might be slower during the holiday seasons, but you can't ignore emails from customers request
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Posted 1 year ago
easly to purchase and quick deliery
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Posted 1 year ago
Selection of wines very good Delivery terrible. Ordered 18/11 received 12/12.
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Posted 1 year ago
I have ordered some really good wines from Kent Street Cellars over recent years and can't recommend them highly enough! Their prices have always been good and there has never been any "hiccups" with delivery.
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Posted 1 year ago
Good looking website, there was a lot to choose from, it is easy to navigate, easy to check out and delivery was prompt. I will definitely order again.
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Posted 1 year ago
Very efficient process however we weren't notified when our order was being delvered until the driver called to say he was at our office. As we were away that day the order then remained in the back of his truck all weekend where it was 35 deg.
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Posted 1 year ago
Excellent service. Delivery was within the day! I had a minor issue with the shipment which was handled quickly and professionally with a personal touch. Thanks guys.
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Posted 1 year ago
Kent St has a great range and competitive pricing. I've contacted them and they have got in special orders at my request.
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Posted 1 year ago
Always quick and hassle-free to order and receive items from Kent Street Cellars. Prices are more than competitive, items dispatched quickly and delivered super-fast.
Kent Street Cellars  5 star review on 12th December 2024
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Posted 1 year ago
Very happy with the prompt service
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Posted 1 year ago
Great customer service!
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Posted 1 year ago
Can't fault Adam when I called and advised of the damage to goods as noted on tracking document. Adam quickly dispatched second delivery and sent me an email. Great work Adam. Delivery people however are not following instructions
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Posted 1 year ago
I made an order on 26 Nov, which was meant to arrive in 1-4 business days. It is now the 11th of Dec and I still have not received my order. The order tracking just says "delayed". I've tried to call both Kent St cellars and the courier multiple times and could not get through. These were Christmas presents, which I've had to rebuy at a local liquor store.
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Posted 1 year ago
Great service and very helpful staff
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Posted 1 year ago
it took 14 days to deliver change the couriers.
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Posted 1 year ago
Excellent service and array of products. Very impressed with Kent Street Cellars. I like their notifications of new or limited range wines and/alcohol products.
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Posted 1 year ago
Great service with very very good prices. Have an awesome selection of products to boot.
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Posted 1 year ago
Kent Street Cellars is rated 4.7 based on 3,990 reviews