Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,788 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not worth the purchase.”

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Posted 5 years ago

“Struggled to get the strips to suck the blood especially when the qty was too low. Ketone levels showing up too low even after 20 hours of fasting”

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Posted 5 years ago

“Did not get the control I solution THEN YOU DID NOT CALL ME BACK WHEN I LEFT A MESSAGE. so please refund my payment as the meter is useless with out the control solutions. YELP is where one complains about being cheated isn’t it? Pat Sax”

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Posted 5 years ago

“My Device never arrived at my house”

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Posted 5 years ago

“Way too difficult to fill testing strip with blood”

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Posted 5 years ago

“I’m still trying to get the app up and running - and trying to find a way to order the needles🥴”

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Posted 5 years ago

“Terrible! I wasted half of the bottle of test strips on one result because the blood wouldn’t go in!”

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Posted 5 years ago

“Hello Keto-Mojo! With the replacement test strip purchased, the meter will not work. What should I do? Regards Suba Imre”

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Posted 5 years ago

“Have to use two test strips to heck ketones each time -at a dollar a strip this is too expensive for me! First strip shows low then the second strip will give me a True reading. I wish I had my money back! Have not received any correspondence- no refund to be had!”

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Posted 5 years ago

“Didn’t get my Device”

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Posted 5 years ago

“The device is difficult to use and doesn’t link up with the app. I tried to use the help, was no help at all. Would not recommend”

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Posted 5 years ago

“Shipping delay”

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Posted 5 years ago

“They should really tell you before you purchase that it is non-refundable. Even their customer service admitted (once I finally got a real human being) that "The ketone strips are VERY tricky" I ordered a starter pack and watched all the videos and even had a friend that is diabetic and very well versed in these types of meters help me. Nothing worked. Not a single test worked and the same error message with all of them. (and the error message could mean too little blood or too much blood so it's really hard to figure out which one since it's the same message for either which they also don't cover in the videos) Their customer service is simply "if the product doesn't work it's your fault" very disappointing I think perhaps these meters are only for people who have really "normal" blood. If you have blood that comes out a little faster or a little slower, that clots a little faster or clots a little slower or maybe you're a little or alot anemic this meter is not for you. That's probably why the comments are turned off on all their videos. Too many people trying to tell you how it did NOT work. There must be some curation system that keeps the 1 star ratings from ever seeing the light of day.”

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Posted 5 years ago

“I have still not received the order.”

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Posted 5 years ago

“Same issue. Trends don’t appear in the app”

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Posted 5 years ago

“It doesn't work. 6 of the 10 strips failed with error codes. I wasted my money because there is ZERO warranty on this product .”

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Posted 5 years ago

“The Bluetooth doesn't work at all.”

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Posted 5 years ago

“Don’t like Keto-Mojo’s Business practice of Texting people when they leave stuff in their shopping cart. I Do not recommend buying from a company that does this.”

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Posted 5 years ago

Thank you for your feedback. We are very sorry that you were disappointed with our process. We do listen to our customers and will be speaking with our shopping cart company to see if we have a way to let our customers opt-out of receiving text messages if they include their phone number on the order. Our customer's privacy is very important to our company. As a small family-run company we are always trying to improve our systems and make our customers happy. But sometimes we do fail. We will continue to work on offering the best customer support and products that we can.

Posted 5 years ago

“Item arrived opened, including the shipping envelope it was contained in. Obvious they stuffed everything in a bubble0envelope when it should not have been - shows lack of care for the product and customer. Will not be using in the future.”

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Posted 5 years ago

“I ordered a KETO meter and extra strips. To date I have received the extra strips but no KETO meter. It has now been a two months since my initial order. It has been a month since I asked to an answer as to when my meter would arrive. I sent another request for information today as it still has not been received”

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Posted 5 years ago

Keto-Mojo is rated 4.7 based on 16,788 reviews