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Keto-Mojo Reviews

4.7 Rating 16,105 Reviews
92 %
of reviewers recommend Keto-Mojo
4.7
Based on 16,105 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Keto-Mojo Reviews

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

I ordered the new white GKI meter like shown in picture with the individually wrapped strips but received the old version with the strips in the plastic bottle. Very, very disappointed to say the least.
Helpful Report
Posted 4 years ago
Rrrrrrrrrrrrrr
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Posted 4 years ago
I can’t get it to work
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Posted 4 years ago
Product failed to work as advertised, got multiple errors after inserting strips. Problems continued after receiving a replacement. Poorly made and do not recommend.
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Posted 4 years ago
Terrible customer service. Device doesn't work and written instructions are worthless. You have to watch the videos to use it, but there are many videos for multiple products and you have to hunt and search for correct video, in the correct order. Called customer service, long hold and no one is available. Left msg it didn't work and requested RGA to return device. Got email telling me to call for help. Did not give RGA number. Frustrating.
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Posted 4 years ago
Il ne fonctionne pas et on ne me propose rien
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Posted 4 years ago
Not worth the purchase.
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Posted 4 years ago
Struggled to get the strips to suck the blood especially when the qty was too low. Ketone levels showing up too low even after 20 hours of fasting
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Posted 4 years ago
Did not get the control I solution THEN YOU DID NOT CALL ME BACK WHEN I LEFT A MESSAGE. so please refund my payment as the meter is useless with out the control solutions. YELP is where one complains about being cheated isn’t it? Pat Sax
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Posted 4 years ago
My Device never arrived at my house
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Posted 4 years ago
Way too difficult to fill testing strip with blood
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Posted 4 years ago
I’m still trying to get the app up and running - and trying to find a way to order the needles🥴
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Posted 4 years ago
Terrible! I wasted half of the bottle of test strips on one result because the blood wouldn’t go in!
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Posted 4 years ago
Hello Keto-Mojo! With the replacement test strip purchased, the meter will not work. What should I do? Regards Suba Imre
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Posted 4 years ago
Have to use two test strips to heck ketones each time -at a dollar a strip this is too expensive for me! First strip shows low then the second strip will give me a True reading. I wish I had my money back! Have not received any correspondence- no refund to be had!
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Posted 4 years ago
Didn’t get my Device
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Posted 4 years ago
The device is difficult to use and doesn’t link up with the app. I tried to use the help, was no help at all. Would not recommend
Helpful Report
Posted 5 years ago
Shipping delay
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Posted 5 years ago
They should really tell you before you purchase that it is non-refundable. Even their customer service admitted (once I finally got a real human being) that "The ketone strips are VERY tricky" I ordered a starter pack and watched all the videos and even had a friend that is diabetic and very well versed in these types of meters help me. Nothing worked. Not a single test worked and the same error message with all of them. (and the error message could mean too little blood or too much blood so it's really hard to figure out which one since it's the same message for either which they also don't cover in the videos) Their customer service is simply "if the product doesn't work it's your fault" very disappointing I think perhaps these meters are only for people who have really "normal" blood. If you have blood that comes out a little faster or a little slower, that clots a little faster or clots a little slower or maybe you're a little or alot anemic this meter is not for you. That's probably why the comments are turned off on all their videos. Too many people trying to tell you how it did NOT work. There must be some curation system that keeps the 1 star ratings from ever seeing the light of day.
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Posted 5 years ago
I have still not received the order.
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Posted 5 years ago
Keto-Mojo is rated 4.7 based on 16,105 reviews