Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,787 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never arrived”

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Posted 5 years ago

“I reached out to customer support and I never received a call back. I didn’t like the latest device and I want to keep my old one which I love and return the new one.”

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Posted 5 years ago

“Don’t like it. Not reliable and reads high glucose every time. Will give a different reading for glucose each time tested even when it is the same drop of blood on finger. Sending back!”

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Posted 5 years ago

“I have not received as of 02/18/2021. Please advise”

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Posted 5 years ago

“New meter is not calibrating properly, and the readings didn't match lab blood draw. When I reached out to customer service I received and automated reply instructing me on how to use the meter. Repeated emails and unreturned phone calls have not resolved the issue.”

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Posted 5 years ago

“My device is throwing an error code after I purchased new strips. I asked customer service why and they told me I needed GK strips. Purchased from their website- spent $100 overall - still doesn’t work”

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Posted 5 years ago

“I am very disappointed that refills are so expensive. I am not interested in glucose strips. You refills are priced to that you need to buy both to get a better price. Please fix this.”

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Posted 5 years ago

“I hate the new individually wrapped sticks. Even thou youve said they expire if you don’t do that in 6 months. These are Hard to get into. I wish you also offered them in a can like the old ones.”

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Posted 5 years ago

“I contacted support with no response. I’m ready to move on to something different!!”

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Posted 5 years ago

“I thought I ordered the keto strips. I do not use the BG strips at all and I need to return these they are useless to me.”

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Posted 5 years ago

“The old version of the monitor was awesome. I absolutely loved it. When I tried to reorder strips I was prompted to upgrade my meter, as the old one would eventually no longer be supported. The new meter is in my experience extremely unreliable and inaccurate. I reached out to the support team, and a specialist told me the new meter was far more sensitive than the old one and gave me some best practices to get accurate readings which included hand washing instead of using alcohol wipes, discarding the first drop of blood, and not pressing near the puncture. I gave it a solid week of testing. I’m fasting for 16 hours a day and eating only ten grams of carbs per day from leafy greens, absolutely no sugar, and hitting my protein and fat macros exactly. I just find it hard to believe that after three months of eating that way that my blood ketone level could be 0.4. I am extremely disappointed and asked for a refund for the meter as I’m starting get develop an anxiety complex about this. I’m just going to keep eating clean, and use weight loss or clothing as a metric. I would save your money.”

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Posted 5 years ago

“Need product delivered after 12 days.”

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Posted 5 years ago

“Customer service was a joke, had problems with the meter and test solutions, the answer was just generic. You will read about your performance in my reviews on SM.”

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Posted 5 years ago

“Product just quit working at the end of the year. Did troubleshooting and nothing worked to get it back up and running.”

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Posted 5 years ago

“They sent the wrong strips. I emailed and no-one responded.”

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Posted 5 years ago

“I Never recieved it. No clue what shippers you contract with but you should consider using normal delivery agents for your products”

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Posted 5 years ago

“I like the company and excited about the product. I do feel the strip from the previous keto meter were better then the new strip. I am have a 50% success rate with blood being sucked up into the keto test strip. I never had this problem with the previous meter from keto mojo. Michael Franzino 603-703-6053”

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Posted 5 years ago

“I ordered the updated meter in exchange for my older unit, which worked perfectly. The box of testing strips that I ordered in addition to the few strips that came with the unit were defective. Out of approximately 70 strips, 3 glucose strips worked, and maybe 25 ketone strips worked. I was sent a replacement box and so far none of the 6 glucose strips worked and 1 out of 3 ketone strips worked. Awful. I was told I was “put on a list of customers to call”. I would rather send everything back for a partial refund and find another brand/company.”

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Posted 5 years ago

“I ordered my unit on 12/28/20 and I STILL don't have my order. I tried calling last Friday and left a message about this issue and I got no return phone call. I would never recommend this company.”

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Posted 5 years ago

“I never received the product!”

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Posted 5 years ago

Keto-Mojo is rated 4.7 based on 16,787 reviews