Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,101 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Does not beep even when I set beep to on. Cannot log in to my account. Forgot password but despite 2 tries will not send me an email to reset. Totally frustrated”

Helpful Report

Posted 4 years ago

“I still have not received the items sent on 4th November and the service left a lot to be desired in order for me to get the products sent to me”

Helpful Report

Posted 4 years ago

“Je n'ai toujours pas reçu mon appareil malgré plusieurs relances. Le suivi est en allemand, je ne comprends pas cette langue !”

Helpful Report

Posted 4 years ago

“No indication that old strips will NOT work in new device. Totally unacceptable!!!”

Helpful Report

Posted 4 years ago

“Huge discrepancy between batches of test strips. One batch puts me 1.8 -2.3, the next .4 -1.1 with no change in diet or exercise program. I eat an extremely strict ketogenic clean diet, I should not see these kinds of changes. The only thing worse than no information is bad information.”

Helpful Report

Posted 4 years ago

“Super unhappy with the keto gki. I feel it's not accurate at all. Really upset supplies are running and discounting for the keto mojo bluetooth as it's being discontinued. I upgraded and not happy to be honest.”

Helpful Report

Posted 4 years ago

“I've requested a refund because the new strips are really difficult to use. I have 2 of the previous models. I was told too bad no refund because you opened the package. Ugh !”

Helpful Report

Posted 4 years ago

“More expensive, less user friendly and seemingly a cash grab. I wish I could keep my old one.”

Helpful Report

Posted 4 years ago

“Had the old keto mojo, where very happy with it. Upgraded to the new one and absolutely hate it. We wasted so many strips trying to calibrate it, then even after the calibration, it is still jumping in readings significantly! New strips are flimsy, just overall very unhappy with the new one! Wish we could go back.”

Helpful Report

Posted 4 years ago

“Ordered my test strips three weeks ago. Still have not gotten them! Tractor them over and we could go and supposedly they were in my town Pocatello now at 7:30 in Florida how many weeks or months does it take to get this product? Why can’t I buy them on Amazon anymore”

Helpful Report

Posted 4 years ago

“I liked my old keto mojo better. The new one that I was forced to get as a trade in is harder to use and the new test strips are a pain in the butt too!”

Helpful Report

Posted 4 years ago

“Response so poor that I've started evaluating alternate vendors.”

Helpful Report

Posted 4 years ago

“I do not care for the new meter. It is worse for the environment with all the extra packing per strip. Shameful.”

Helpful Report

Posted 4 years ago

“Exchanged pieces of equipment my old equipment worked fine the new equipment will not sync with my phone is very frustrating”

Helpful Report

Posted 4 years ago

“I am not happy with the new meter. It consistently reads 10 points higher than the old meter, AND READINGS FROM MY DOC USING PROFESSIONAL LAB TESTING. Quality tests I’ve done with your calibrating fluids, through 2 tests with 5 consecutive measurements each yielded average readings of 108.6 and 101.8. The control spec on the test tabs is 96-145 mg/dl, so the mid point is 120.5. These averages are extremely out of range. The last 12 readings I took during October (12) with my old Keto meter averaged 94. I would like this meter replaced, either with a new GK+ or the old model. Dave Sprinkle 7703664368”

Helpful Report

Posted 4 years ago

“I'm very disappointed with your customer service. I've called twice and no one has called me back. I rec'd my new meter and wanted to start a fast but I could not get it to sync and still have not been able to get it working. Dr. Mindy recommended your device to me.”

Helpful Report

Posted 4 years ago

“More frustrating than ever. Wish I had just kept my older model..”

Helpful Report

Posted 4 years ago

“I placed my order on October 19th and tracking shows it’s been in Greensboro since 10/22. Highly upset about this $100 purchase that I have no received.”

Helpful Report

Posted 4 years ago

“This company is horrible. Horrible service. Wouldn’t recommend them”

Helpful Report

Posted 4 years ago

“I've contacted customer service through chat once and through email twice, and my issue is not resolved.”

Helpful Report

Posted 4 years ago

Keto-Mojo is rated 4.7 based on 16,101 reviews