Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 17,256 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 17,256 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466,
952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website didn’t display order status correctly. Paid for expedited shipping and the order was still not shipped on time. Poor customer service.”

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Posted 4 years ago

“I was having a hard time getting strips for my old meter so I got the new "improved" meter. However, the new meter no longer measures HCT and Hb. Very disappointing. I am having to go back and try to find strips for my old meter.”

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Posted 4 years ago

“Overall experience is good, but I was surprised that no receipt receipt accompanied my order. I requested a receipt (including items ordered with prices) a week ago, but still have not received one. I need a receipt to claim this medical expense for my FSS, as I’m sure is the case for many other people. Why not just include the receipt, or just send it promptly when requested?”

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Posted 4 years ago

“The product is good, but the strips are too expensive. And having them individually wrapped is annoying and produces too much waste. If you want to check 1 a day or even 2 this product is just not an affordable option. I may have to return to urine dip sticks.”

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Posted 4 years ago

“I tried to find out how to get Keto-Mojo onto my cronometer and sync on both to my computer YOU NEED LIVE PEOPLE TO HELP PEOPLE WHO ARE NOT TEKKE”

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Posted 4 years ago

“I am still waiting on my machine ?????”

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Posted 4 years ago

“I give keto-mojo, as a company a 1 star review, and here is why. 2 years ago, I purchased a meter at full price from Amazon. Now they no longer support that meter. It makes me think the meter is defective, but they never recalled it. When I went to order test strips I find out that it will now cost me almost $80 to get a new meter and test strips. They are being "gracious" and giving me a "free" meter.. But its not free. Its $80 for the strips and you have to send back old meter, which you pay for. And I am a retired 1st responder. They "proudly" advertise they give 1st responders and military a 15% discount. keto-mojo fails as a company because they REFUSE TO HONOR THE 15% DISCOUNT, saying they were already giving me a "free meter". I purchased the "free meter" and immediately regretted the decision after thinking about why the original meter is no longer supported and that they refuse to honor their 15% commitment to 1st responders and the military.”

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Posted 4 years ago

“the app on the phone doesn't stay logged in so every time i take a test it takes 4 commands just to sync it on the phone.”

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Posted 4 years ago

“I never received the product”

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Posted 4 years ago

“Not happy no iCloud sink no blue tooth pain in the ass can I send it back?”

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Posted 4 years ago

“Called with an issue with the product and no one returned my phone call to help”

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Posted 4 years ago

“Experience of ordering Test strips was very poor. Had to wait two weeks after ordering. They used DHL which is pathetic. USPS would have been better. Package originated in Georgia and to reach North Carolina it took 2 weeks”

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Posted 4 years ago

“Came broken, poor customer response. Putting the responsibility on me to send invoices, pictures...etc!”

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Posted 4 years ago

“Never received”

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Posted 4 years ago

“Only after I ordered the Bluetooth device for my monitor and new strips was I notified that you no longer make the strips for my monitor that I have only had for a year! You still sent me the useless Bluetooth device. Stole my money”

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Posted 4 years ago

“The strips never arrived. Don't know if it was KM or the shipper. Shipper claimed the label was created, but the package never left georgia. My problem is that I'm off to Canada for the year and I'm out of strips, so I'm blowing off KM and going with Abbott. Please don't ask me for a public rating. No one wants to hear my disappointment.”

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Posted 4 years ago

“I've reached out to customer service via email over a week ago. No response. Not impressed. I've been warned before purchasing keto mojo, but still did it anyways. Guess it's my own fault.”

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Posted 4 years ago

“Service client ne répond pas: Je n'ai toujours pas reçu les produits que j'ai commandé au mois de Décembre. J'ai pourtant contacté par email le service client à plusieurs reprises et il ne me répond pas...”

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Posted 4 years ago

“Had a very hard time ordering a product. Correspondence with customer service was adequate but lengthy and ultimately I had to resolve the issue by creating an email new email account just to order.”

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Posted 4 years ago

“Your customer service sucks! 3 emails and 3 phone messages with no response!!! I don't think that's to professional.”

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Posted 4 years ago

Keto-Mojo is rated 4.7 based on 17,256 reviews