Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,090 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called with an issue with the product and no one returned my phone call to help”

Helpful Report

Posted 3 years ago

“Experience of ordering Test strips was very poor. Had to wait two weeks after ordering. They used DHL which is pathetic. USPS would have been better. Package originated in Georgia and to reach North Carolina it took 2 weeks”

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Posted 3 years ago

“Came broken, poor customer response. Putting the responsibility on me to send invoices, pictures...etc!”

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Posted 3 years ago

“Never received”

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Posted 3 years ago

“Only after I ordered the Bluetooth device for my monitor and new strips was I notified that you no longer make the strips for my monitor that I have only had for a year! You still sent me the useless Bluetooth device. Stole my money”

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Posted 3 years ago

“The strips never arrived. Don't know if it was KM or the shipper. Shipper claimed the label was created, but the package never left georgia. My problem is that I'm off to Canada for the year and I'm out of strips, so I'm blowing off KM and going with Abbott. Please don't ask me for a public rating. No one wants to hear my disappointment.”

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Posted 3 years ago

“I've reached out to customer service via email over a week ago. No response. Not impressed. I've been warned before purchasing keto mojo, but still did it anyways. Guess it's my own fault.”

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Posted 3 years ago

“Service client ne répond pas: Je n'ai toujours pas reçu les produits que j'ai commandé au mois de Décembre. J'ai pourtant contacté par email le service client à plusieurs reprises et il ne me répond pas...”

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Posted 3 years ago

“Had a very hard time ordering a product. Correspondence with customer service was adequate but lengthy and ultimately I had to resolve the issue by creating an email new email account just to order.”

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Posted 3 years ago

“Your customer service sucks! 3 emails and 3 phone messages with no response!!! I don't think that's to professional.”

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Posted 3 years ago

“Pathetic pathetic pathetic !”

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Posted 3 years ago

“They sent this email asking me to not make a bad review without contacting them first. I have contacted them twice and still no response. I will not be buying their product. I can’t afford to buy a new meter every year.”

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Posted 3 years ago

“Shipping is an abomination”

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Posted 3 years ago

“i ordered my strips a month ago and I still haven't received the. very unhappy.”

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Posted 3 years ago

“Could not get my device registered and I recently got a new phone and device will not connect or sync. Frustrated....”

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Posted 3 years ago

“My old meter was wonderful and the strips were relatively cheap for ketones. I don't use the glucose strips and won't be using the new glucose strips because Accu-check does it better.”

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Posted 3 years ago

“My device is not working properly, it is really difficult to guess how I should press the key to store glucose after a meal, all the records I had are before a meal. It is very difficult to adjust the date When I press and hold the key to measure the GKI, the previous record appears. It is a raffle to touch the key, you never know what will appear.”

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Posted 3 years ago

“Customer Service - not helpful. Monitor doesn’t work well. Attached error testing sample - multiple random results - not even one being what it was supposed to be. Still waiting for answer and want to return it!”

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Posted 3 years ago

“Poor delivery”

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Posted 3 years ago

“Very poor, you sent your messages to the email address of a person who is not Arnd Strube.”

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Posted 3 years ago

Keto-Mojo is rated 4.7 based on 16,090 reviews