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Keto-Mojo Reviews

4.7 Rating 17,257 Reviews
92 %
of reviewers recommend Keto-Mojo
4.7
Based on 17,257 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Keto-Mojo Reviews

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466,
952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

“Horrible customer service. I ordered and paid extra for 2 day shipping. I received the product almost 2 weeks later. I contacted them and customer service was rude, said shipping wasn’t guaranteed. Absolutely horrible. I am purchasing a different machine so I don’t have to deal with this company for purchase of future strips”
Helpful Report
Posted 5 years ago
“product was never delivered”
Helpful Report
Posted 5 years ago
“You forced me to buy Keytone strips but I don’t need to test that so I feel I’ve been scammed.”
Helpful Report
Posted 5 years ago
“I expected to keep this meter for years but the test strips have been discontinued. Stay away from this company.”
Helpful Report
Posted 5 years ago
“The keto Mojo only works at about the rate of 50% on the keto strips and it no longer functions with the app. This I have to look up the gki score on a separate app. Very poor and I used to love it so much.”
Helpful Report
Posted 5 years ago
“The total saving is $30 compared to the kit who’s in promotion on the website. That’s a terrible deal. Especially because YOU discontinued the product and YOU forced me to replace it. I don’t know who’s in charge of your marketing and communication, but that Person is obviously terrible and should be fired. If I was the owner of your company, I would have make sure that every owner of the previous device and registres would have received automatically a new device for free with a recycling kit. And I would have heavily communicated on the trade option for the other clients. I would have done something with a lot of ambition like Perrier did in the 80s when they replaced 100% of their bottles worldwidet after a problem occurred in France. Really, terrible deal and terrible marketing”
Helpful Report
Posted 5 years ago
“I never received the strips on time”
Helpful Report
Posted 5 years ago
“Data is not accurate and support is not answering to my email. Deceiving experience”
Helpful Report
Posted 5 years ago
“I have watched the videos and left a Vm for customer service but no luck. Can’t get the product to work”
Helpful Report
Posted 5 years ago
“can get ahold of anyone”
Helpful Report
Posted 5 years ago
“Terrible customer service abs having trouble drawing blood”
Helpful Report
Posted 5 years ago
“Unfortunately the glucose meter is not accurate. I tried 3 times in a row, each time a different number with a big difference, 6.3, 5.2, 4.5 !! I repeat this test for other days and still the same inaccuracy.”
Helpful Report
Posted 5 years ago
“Despite two unanswered phone calls during call center hours and several emails back and forth, I still can't bluetooth to your device. I have given up on it and will start looking for a different tracker with another company a this point as it is not really worth it if I can't automatically track my stats.”
Helpful Report
Posted 5 years ago
“I didn t recived It yet.”
Helpful Report
Posted 5 years ago
“Never received my order”
Helpful Report
Posted 5 years ago
“I'm still waiting for my product delivery almost 3 weeks later, but I have a request to do a review, so...”
Helpful Report
Posted 5 years ago
“E2: Really ugly of you to send me strips with short exp date when I ordered extra strips together with the keto mojo. Now I have about 50 strips that are not usable. /Anneli Widholm”
Helpful Report
Posted 5 years ago
“You had something good and ruined it with this new model. The testing strips are so hard to get out of the package. Especially if you had older people using it.”
Helpful Report
Posted 5 years ago
“I had requested information on Keto-Mojo’s trade in policy and received information on the procedure. I submitted the required information but was told the serial number I submitted had already been used. I have in my possession the so called invalid serial numbered item since the day I received it from Amazon, date ordered: 8/6/2020. The item I received from Amazon was brand new in a sealed container which had never been opened. I am not pleased with the way I was treated and prefer to avoid doing business with Keto-Mojo. Ramon Alcantara”
Helpful Report
Posted 5 years ago
“I reached out to your offices 2 months ago about my broken meter and never received any response. This meter was expensive and should have come with a warranty or some support.”
Helpful Report
Posted 5 years ago
Keto-Mojo is rated 4.7 based on 17,257 reviews